Still Waiting to Hear Decision after Early Application - What Gives??

My son applied before the 12/1 deadline so that he would get a response before the holidays (according to their website). He still has not heard. He called last month and they said they did not complete reviewing applications yet, despite their earlier promise. Has anyone heard from them lately? Did they lose his application, or are they really over a month behind in their decisions?

Have not heard a word on our EA application

He still has not heard either. Kind of weird - I thought this was going to be an early one, if not before Christmas.