Student SSN Breach

<p>Unfortunately, my daughter is one of those 18,700 affected:</p>

<p>18,700</a> UVa student Social Security numbers printed on brochures - The Daily Progress: News</p>

<p>

</p>

<p>Well, I guess everyone knows what they’re looking for now that we’ve been told what to look for… :eek:</p>

<p>

</p>

<p>S did receive a generic email but it didn’t specifically say his SSN was included. We haven’t received this brochure yet as far as I know in order to check. We also assume that the statement that “18700 numbers printed on brochures” simply means that each student’s own number was printed on their brochure. Obviously, now that it also has their name and current address that makes individual cases of theft that much easier to pull off.</p>

<p>EDIT: Wife informed me we did receive it and yes, it does have his SSN on it. Lovely. Guess he’ll be signing up for the credit monitoring they will be offering.</p>

<p>For those wondering, it is the Aetna brochure. Neither son has received any notice of it at all, but the numbers are on there. Interesting how some students were made aware of it and others not. Sounds like you have two errors; one in placing the numbers on the brochure, and two not notifying all students directly with their options.</p>

<p>Our DD was also one affected. It’s very disappointing that UVA would release their students’ soc sec numbers to an insurance company in the first place. Aetna never should have seen them. So now Aetna has them as well as their third party mailing company and whoever digs through mail/trash. I dont even remember it coming to us-I’m sure i would have dumped it straight into the recycling bin with other junk mail. Nice.</p>

<p>My son received an email today saying he was affected as well. I don’t remember getting that brochure at all. My son had one email telling him about what happened (they sent to all students) which said those affected would be notified by letter. He just got the email saying he was affected, and that a letter would be coming in the mail. The email also included a toll-free number to call for more information if he didn’t want to wait for the letter to arrive via snail mail.</p>

<p>FYI - Here is the content of today’s email:</p>

<p>

</p>

<p>Sorry, I wasn’t sure if the 10-digit reference code is unique or not so I didn’t post it here.</p>

<p>Agreed. I am affected also. One email went out to all students, but then another, specific email went out to affected students today.</p>

<p>My daughter is a student at the Law School and was also affected. This episode reminds me of the olden days when our first daughter was applying to colleges, and every piece of paper in the application had to be headed with the student’s social security number as an identifier. From Dr. Turner’s earlier statement:

</p>

<p>So, son got his letter and went to sign up for the SSN monitoring through Experian that was offered by UVa but… Experian won’t let him register because he’s not yet 18! So, what, he just goes unprotected now till he turns 18? Awesome.</p>

<p>You should probably call the 800 number.</p>

<p>Thanks Dean J. We have done that now, twice. Here’s an update on the sillyness.</p>

<p>So, my S called Experian yesterday and was on the phone with them for 20+ minutes trying to get answers and hopefully get his ProtectMyID account set up. By the end, after talking to 4 people, they finally told him that since he didn’t have a utility bill or credit card statement in his own name, at his home address, to send to them then there was absolutely no way they could set up an account for him. He left it there, frustrated.</p>

<p>Today I called, and after 10 minutes and 2 people was told that even though he is a minor, and he can’t use the system to open an account, that they can’t talk to me either because he’s over 14, and they can’t give information even to parents and legal guardians if a child is over 14. I did NOT leave it there though. </p>

<p>After additional prodding I apparently asked the question in the right way, which was: I don’t want my son’s information, I want to know exactly what he needs to do to set up this account, as a minor, and knowing that he does NOT have bills or accounts in his name that he receives statements for - and the answer can’t be Nothing. </p>

<p>Apparently there is a “special” fax number that has been set up specifically for the UVa breach participants that you need to fax your documents to. And the secondary proof of identity document (other than a driver’s license) does not need to only be the items they told my son, but can be something sent to us, his parents, that also includes his name - so a Minor bank account, or an insurance coverage statement.</p>

<p>Not sure why getting this information was so hard, or they couldn’t provide him that information yesterday - he can’t be the only minor who is affected by this, you would think the process (and knowledge of it) would be more readily available at Experian. Anyway, end of rant, time to move on :)</p>

<p>They do have some procedure. There was a breach at SC dept of revenue for anyone filing state returns which included young people. It was in the second wave of info, but I remember that they had to have a way for parents to sign up to protect kids who weren’t old enough on their own. One D also had her info compromised when a computer in her major dept was stolen…sigh. I’m considering freezing everyone’s credit since it’s free in SC - just a slight hassle for young people looking for jobs and apts.</p>

<p>I will say I do get reports every month from protectmyid to see what is happening.</p>