<p>I'm going to Duke next year, and have been looking around at the different kinds of computers that they offer. Because I'm responsible for financing the laptop myself, I'm looking for something pretty cheap. However, I'm not too much of a techie, and would appreciate computer help if something goes wrong.</p>
<p>TAP (Duke's computer-purchasing program) seems to provide only a small selection of computers--and they cost a lot. In comparison, I could go to Best Buy and get the same quality computer with a 3-year service protection plan for much less money (>$400 less). On Consumer Reports and other websites, TAP computers received only mediocre reviews. So why do so many students choose to invest in TAP computers? Should I stick with Duke, or buy a cheaper computer with the same benefits elsewhere?</p>
<p>I bought my computer through Duke (I have a Mac powerbook, so I really didn't have too many cheaper alternatives -- that's one significant reason why I did it). I really liked the idea of Duke taking care of my computer if something happened to it -- sure I could have gone to a Mac store or something, but the convience of bringing it somewhere on campus and receiving a loaner laptop (another selling point of the program, for my family at least) just seemed worthwhile. But, as I said, I was sold on a Mac so for me it seemed either Duke or Mac store, and being able to just have my computer and printer waiting for me at Duke seemed like the most convenient option.</p>
<p>On the other hand, I bought a Dell from the Dell company itself last year because they were having an awesome sale on a really good laptop, and I was able to add a lot of extra features and still pay less than I would have for the TAP dell computer. With my computer I got a 3 year service plan, and I believe that it covers service from OIT. If it does, the only drawback is that if I do have a problem, my computer won't be fixed as quickly as a TAP computer would be, because TAP computers are given preference. I really didn't have a problem with this, though, considering that the libraries are open until 4 am anyway, so if I absolutely have to I could use the library's computers while I wait for mine to be serviced.</p>
<p>If anyone knows on more definite ground about outside service plans and OIT, he/she might want to step forward and agree with what I said/tear my comments to pieces. :)</p>
<p>The TAP program's biggest advantages are the significantly expanded warranty (I believe it's 4 years full service with no deductible, and temporary computers during servicing), lower prices (moreso on the higher end models), and some limited access to newer models of computers from OEM manufacturers like Dell and Lenovo that aren't widely available to the public. If you can find a comparable computer elsewhere for less, then you get to make the cost/benefit decision as to whether the added warranty is worth the added money... its not clear cut which is better, its a personal choice.</p>
<p>Myself, I'm using my old Dell from 2003, though its in for major replacements right now just before the warranty runs out.</p>