<p>Does anyone know how to change the format type in which you can upload the photo. It says "Please use the "Save as 97-2003 Document" option to create a compatible format." but I do not understand what that means, and my photo is saved as a .jpg.... What can I do? I can also save it as other format types, but none that meet the criteria. HELP NEEDED! Thanks</p>
<p>Open up a Microsoft Word document, and go to "Insert Picture from file"
Insert your picture, save it, and upload the word document. For some reason or another, Penn will only accept files saved as .doc, or .pdf.</p>