virtual tour doesnt work?

Colleges and Universities A-Z University of Richmond
1

<p>Hello all,</p>

<p>I've tried accessing Richmond's virtual tour and have only been able to view it once. When I tried to see it again, it looked as if it was done loading [the blue-white-blue striped screens were over], but I was left staring at a white window. I though it was safari so I used firefox and internet explorer and they all stall, but at wide variety of different points [Raster images, Map Placement Objects, Last Step]. Most of the time, the loading percentage reads 100% but afterwards, the time jumps from 0:00 to -1:10 or some amount of minutes in the thousands. Do I need a plugin? I would really like to see the virtual tour! =]</p>

2

<p>If it worked previously, I would suggest clearing your cache and then trying again!</p>

<p>You just need Adobe Flash to view it.</p>

<p>Cheers!</p>

3

<p>Matthew 9:29--</p>

<p>Did Ajayc's suggestion work for you? If not, let me know and I will get someone from Web development to get in touch with you. There are a million upgrades going on to the site right now so there have been a few interruptions to some features and shortcuts this week. We apologize for any inconvenience.</p>

4

<p>UR Admissions : The Virtual Tour works perfectly for me. So I dont think it has to do anything with the upgrades.</p>

5

<p>That's good. I hope others aren't continuing to have challenges.</p>

6

<p>OP: Right click on the flash movie and click Settings. Then allow it to store more data than 10kb specified by default. Sorry, cant think of anything else. :confused:</p>

7

<p>I don't know what flash movie you are referring to, as nothing shows up for me except the blue and white loading screens. Clearing the cache didn't work either, but I do appreciate your help!</p>

8

<p>The whole virtual tour is a Adobe Flash file. It works perfectly fine here. Try switching PCs :p</p>

9

<p>i tried safari and firefox on my mac and then tried internet explorer on my pc. still didnt work.</p>

10

<p>I've sent a link to this thread to the folks in our Web Development area, hoping that one of them can trouble shoot this for you. I hope we'll hear from them tomorrow. I'm sorry for the inconvenience.</p>

11

<p>thank you so much!</p>

12

<p>I'm not sure what your problem is, but it works fine on my Mac running Tiger, using both Safari and Firefox. I'd guess that it's a problem with your network. Check the firewall settings on your router/computers.</p>

13

<p>^ If he can open Richmond website, I don't see why his firewall would block other content from the site.</p>