<p>where do you get your user id and password? i didnt see anything come in the mail with the information or via email.</p>
<p>you should have received a letter a few weeks ater your app arrived with a number and name. I would call.</p>
<p>They sent a green letter in the mail, and in that letter there is a little dialogue box at the bottom , and all the information you need for webadvisor should be there.</p>