Why since maintenance was done a few days ago am I automatically logged out?

College Confidential Community
21

I also get logged out. Frustrating since I had it set up to log in to the forum I visit most. Also miss the mobile app.

22

Logged out every time. Logging in, while a PITA, is just clicking on 'login". No password or username needed. Weird.

23

I have heard rumors of a new site…similafr to CC

24

And as a non-mod just-a-member I’d like to know why the “honest and diligent effort to address all the issues that come up” has resulted in so few changes being made since the changeover nearly 5 months ago.

25

I just wish the log out issue was consistent. Some days I get logged out frequently and others not at all.

Today is a log out day.

26

Still cannot log in using my android tablet. I sent an email a week ago using the contact us page, have not heard back. There seems to be absolutely no regard for the user. If this was a pay site, I would cancel my membership.

27

@Chardo, we’ve confirmed it with the team handling the <a href="mailto:admin@collegeconfidential.com">admin@collegeconfidential.com</a> account and they said they did not receive your email. Please send it again so they can answer your questions.

Also, please clear your android browser cookies before resending the email. See instructions below on how to do this:

<li>Open the Browser application.</li>
<li>Select the Menu key.</li>
<li>Select More.</li>
<li>Select Settings.</li>
<li>Select Clear all cookie data.</li>
<li>Select OK.</li>

28

I will do that, but I got a “Thank you for contacting us” email right after I sent the first one. They got it.

29

Well, how do i open the browser on a cell? what I do, I see no menu. I do see Clear Cache. Which doesn’t seem to do anything except flash that button when I click.<br>
It seems the volume of things I’ve had to grope to figure out in 2014 is growing. Not to mention the recent Vzw Google Chrome Whatever update, which is equally confusing. Tho at least they gave me some nifty text icons.

30

Can you clear cookies on an iPad?

31

Too late to edit! I didn’t clear anything…and I haven’t been logged out at all today.

32

@Chardo, did you resend the email? I can let my colleagues know so they can respond to it immediately.

33

Just sent it.

34

One of the things that bugs me every day about the log in is that merely hitting ENTER is insufficient. You must hit the orange LOG IN button. Bah.

35

@thumper1‌

Follow these steps to clear information from your device:

To clear your history from Safari, tap Settings > Safari > Clear History.
To clear all cookies from Safari, tap Settings > Safari > Clear Cookies and Data.
To clear other stored information from Safari, tap Advanced > Website Data > Remove All Website Data.

36

@Chardo, I’ve confirmed it with my colleagues and they said they have responded to your query. Thanks!

37

David and Sorin. I have done NOTHING on my end and I haven’t been logged out today, or yesterday.

I don’t think the issue is on my end.

38

Logged out just now. Tried to log back in and got an error message that said something like I don’t have permission to GET. That’s new.

39

Why do I have to log in every time I check CC in my phone? I check off the remember me button, but it never remembers me. It is a real pain to log in every time.

40

For anyone still experiencing the login issue, please see @CCtech_David’s instructions below.

Follow these steps to clear information from your device:

To clear your history from Safari, tap Settings > Safari > Clear History.
To clear all cookies from Safari, tap Settings > Safari > Clear Cookies and Data.
To clear other stored information from Safari, tap Advanced > Website Data > Remove All Website Data.