<p>I prepared my federal taxes offline with H&R Block at home software and it got rejected with code 31-FD-FMT-8042 which has the very unhelpful message that the form contains entries that cannot be processed. The H&R Block help person told me to check my AOC schedule for any funny characters in the school name and address, but it looks fine. I cleared it and re-typed it anyhow. I haven't seen if the re-submission will be accepted or not yet. Anyone else running into this? Is it only H&R Block users? If so that seems like a software bug to me (generating something unacceptable). In theory the software's error check should be able to catch anything that the IRS would be unable to process.</p>
<p>My federal return got rejected with code 32-FD-F8888-001-02. The H&R Block support could not tell me what to fix. He told me to re-submit it. However, he gave me a case number to track the issue. I was told someone from H&R Block will contact me within 5 days! My return was prepared offline too.</p>
<p>I got a case number too, but the basic message was, if it doesn’t work the second time, file on paper. :-/</p>
<p>I read on another forum that there is a glitch in H & R Block’s software. Something about some lines were left blank when there should have been a zero filled in, I think. I really didn’t pay too much attention, since I used other software. I <em>think</em> the post said there was something about the glitch on Block’s facebook page, but don’t quote me on that. Might be worth checking out.</p>
<p>In any case, it’s not you, it’s them.</p>
<p>I’m quite sure it’s them, and I’m not impressed :-/</p>
<p>We used H&R Block software, and our return was accepted with no problems. We claimed AOC for 2 students, at two different schools. So, maybe there is hope that just retyping some of the information will get it accepted on your next try.
I have used H&R Block for several years, but was very disappointed this year. Customer service was horrible - waiting 45 minutes or more to talk with clueless, unhelpful customer service reps. I am seriously considering switching to TurboTax, but have been very concerned about the problems reported here with the way Turbo Tax handles input from 1098-T. One of our schools bills and posts some aid in December, but payments are not due until Jan 31, so we use our semester by semester records rather than the 1098 data to do the calculation. H&R Block does seem to handle that easily.</p>
<p>Mine was rejected again on the second try. sigh. May try the online help chat again tonight and see if I get any better ideas. I didn’t wait all that long – maybe 15 minutes (during which I was doing other things).</p>
<p>I use H&R Block and I noticed this year that there were three data corrections (not data errors just “suggested” corrections) that came up that I needed to go into the form and type a zero in. Once I did that it submitted fine.</p>
<p>I wonder if my problem is that my employer does not withhold state taxes. (I’m a telecommuter and pay state tax to my home state, not the one my employer operates in.) That always shows up as an “are you sure this is right?” kind of alert during the error check.</p>
<p>Mine got rejected again. I’m going to check the form 8888 because the return code has F8888.</p>
<p>Mom2Tx,</p>
<p>I’ve used TaxAct for 8 or 9 years and have been very happy with it. The downloadable deluxe(fed + 1 state) is much cheaper than TurboTax. It has handled the 1098T info and coordinated taxable scholarships for my kids with our claiming the AOC well. At first it did take time and careful attention to what it was asking to fully understand how it was working. It also coordinated my daughter claiming a part of 529 distribution earnings as taxable with our using part of the distribution for the AOC. But there is a learning curve and from other posts here on CC, I think TurboTax can handle this too if careful attention is paid to what the program is asking. People just need to take advantage of the extra help available in the programs to clarify the one or two sentence questions being asked.</p>
<p>As for schools posting aid in December, that is the one question the IRS and Pub 970 have never given any specific guidance on so I don’t think any programs can either. I’ve come around to believing that the aid should be matched up with the tax year payments are made in for that semester. But TaxAct, does ask about QEE and scholarships not reported on a 1098T as part of it’s inquiries.</p>
<p>They escalated my complaint, I may hear from something tomorrow. If that doesn’t help, I think I’m out of luck. Rather than paper file, though, I may try copying the information from my saved return the free fillable forms the IRS has online. Has anyone tried that with a rejected return generated by software, and have it accepted?</p>
<p>
Please let us know if the free fillable forms solve your problems or not.</p>
<p>I will report back either with H&R block solving my problem (unlikely) or what happens when I try the free fillable forms.</p>
<p>This is what I found out when I finally paid Turbo Tax to file, got tired of the rejections I was getting using the software from H&R Block. 31-fd-fmt-8042 is the rejection code I kept getting Turbo Tax broke it down to had to get a new pin for my husband. There is a site online to get a new pin from the IRS and takes about a minute to do, hope this helps everyone :-)</p>
<p>wow, too late for me – I just gave up and paper filed.</p>