Awarded loans but didnt recieve full amount

My school awarded me $4500 in subsidized loans and $2000 in unsub loans. (EFC =00000)

I was just awarded the amount yesterday.

I have recieved my pell, and my unsub but i dont see my subsidized loan on my account.

Dont they process all at the same time? Or is one processed before the other?

Should i contact my school or wait it out?

Btw my school is a pain to get in touch with, thats why i am here now.

My COA is 15k
My award is 12k

You have to ask your school about this.

I am confused - you say that the school awarded you the two loans, but you only see the unsub on your account. What “account” do you mean?