<p>So, I'm not a high school student. I'm an SAT instructor.</p>
<p>I recently re-took the SAT at a local private school in order to get a new set of scores for my new place of employment (they want the real deal, not an in-center diagnostic).</p>
<p>In any event, I'm a PhD student from another state, so I very carefully read the rules on the College Board website in order to avoid problems on testing day. I brought my state issued ID, several credit cards (which I'd have anyway) and my passport just in case anyone would be alarmed by my presence. My mistaken notion that rule-following would be rewarded was promptly corrected.</p>
<p>The following happened:</p>
<ul>
<li><p>At the door one Proctor A checked my ID. She was doing the initial intake for the school at large.</p></li>
<li><p>At the next door Proctor B checked my ID. She was the proctor for the classroom I'd be in. </p></li>
<li><p>We have our first break. I return to the classroom and Proctor A is there because Proctor B went to the restroom (presumably). My ID is checked. Again, no one is alarmed by my out of state ID.</p></li>
<li><p>Proctor B returns. At the next break I sit in the classroom while the rest of the young'uns leave. Proctor A asks me what's up with my ID. I tell her I'm actually a grad school student retaking the exam for my job. I show her my ID and a credit card. She says she thinks it's okay, but she's going to have to check with Proctor A.</p></li>
<li><p>We resume the test. Literally right in the middle (during section 5) Proctor A storms into the room and heads straight for me at the back of the classroom. She starts questioning me in front of everyone like she's INS: </p></li>
</ul>
<p>"How long have you been in this state?! Why are you here?"</p>
<p>I tell her, calmly I'm trying to concentrate on the exam and that I'd love to explain it to her after. She insisted on standing over me and finally just asked to take my ID with her out of the room. I'm angry and embarrassed, and I try to resume the test as normal, but my hands are shaking and I am now feeling as though my score is jeopardized (my company has high standards, and even for a good instructor a slight mistake can cost). </p>
<ul>
<li><p>Proctor A returns during section 6 and loudly announces that she called College Board and that they were okay with my ID. She's still upset. Proctor B sympathetically hands me my ID back and pats me on the shoulder. </p></li>
<li><p>During the next break, Proctor A in her most magnanimous tone announces to me that I can have 5 minutes for section 5. I told her in my most subdued, angry voice that she just cost me quite a bit of money. I explained to her that if she found an issue with my ID, was prepared for (and even expected) questioning, but that her rudeness AND her test interruption was highly unprofessional. </p></li>
</ul>
<p>She responded "There was a disparity! There was a disparity! Your address was different on your ID."</p>
<p>I told her that I understood this, but there was no need to interrupt me during the test. In an attempt to dazzle me with her extensive vocabulary, she again let me know that there was "a disparity" and maintained her superior tone. </p>
<p>I was given 5 minutes at the end of the test for section 5, but any subsequent mistakes I made in the following sections because I was angry as hell could not be helped. I again spoke with Proctor A and requested that in case of any future "disparities" she should wait until an allotted break time or after the exam. She got flustered, let me again know that there was "a disparity." I said my warmest good-bye and went home. </p>
<p>Obviously I go through the appropriate channels to get my scores canceled and my case investigated. I followed up intermittently, and had my case transferred from one ETS official to another. Finally last week I had a conversation with Virginia Madison. I asked her what the status of my case was:</p>
<p>"Well, the status of your case was that you didn't bring proper identification."</p>
<p>"That's not true."</p>
<p>"It says here that you did not bring proper identification."</p>
<p>"That's a complete fabrication. I brought state issued identification!" (The Seuss-ness was unintended)</p>
<p>"You did?" (She managed to sound surprised and rude without being sarcastic. A notable accomplishment.)</p>
<p>"Yes."</p>
<p>"Well, I need a copy. Please scan it and send me a copy."</p>
<p>I did. This conversation happened on Thursday.</p>
<p>I called her on Friday to see if she'd gotten the e-mail. I was told to call back in 5 minutes. I did, and then I was put on hold for 5 minutes and then told she'd just left the building for the day.</p>
<p>I'm hoping to have some sort of response this coming week. I'm livid that they concluded that I'd not brought what was necessary and that they condoned this behavior from a proctor (who also happens to be a teacher at that school, poor kids). </p>
<p>Point is, if you happen to have a rude or inappropriate proctor during the SAT, don't expect ETS to properly "investigate" or to give its students/customers appropriate service. I've lost time and money giving ETS the benefit of the doubt.</p>
Proctor A’s action were definitely uncalled for.