<p>...I believe a deceptive practice is involved here...</p>
<p>My D (a college junior) has had her Federal Stafford Loan with our credit union for all of her college years. </p>
<p>Today she received a letter from Citibank telling her "We are unable to process your request for a Federal Stafford Loan because we have not received your signed Master Promissory Note (MPN)".</p>
<p>There are instructions on how to do so online or by requesting a paper MPN. </p>
<p>Of course we called the credit union and they are funding this year as they have previously.</p>
<p>I believe this letter is 'phishing' and deceptive for her to go online and sign up with Citibank even though she has never applied for the loan servicing with them. </p>
<p>I have looked this letter up and down, and back and forth, looking for something saying 'we have not been selected by you for servicing, but if you choose to select us, follow the directions above' or some such thing. </p>
<p>I'm really concerned about how many unsuspecting students (kids) may well sign up with Citibank simply due to getting a letter like this.</p>