Hi there,
I’ve been on hold for a while. So I wonder what are the biz hours for college board ?
What’s the best time to call them?
Thanks in advance!
Don’t know the hours but Friday afternoon probably isn’t the best time.
And in general telephone customer service seems to be suffering from the same labor shortages as other industries. So wait times have gone from annoying to incredibly bad.
I’ve called them three times in the last year. I think they have outsourced their call center.
I personally haven’t had very long hold times on any of my three calls.