On Tuesday evening after my class was over I checked out a book, which MUST be returned within 2 hours, and it was not even 30 minutes when I returned the book. I gave it to the gentleman who is the assistant library and I left afterwards. Three days later I’m getting an email that is charging me for late and book replacement fees when I know I returned it. The reason I checked out the book in the first place was to take pictures of the pages that I had to read since I don’t yet have the book (it is still on its way).
I’m feeling beyond frustrated because apart from not having a return receipt, earlier that SAME day I also checked out a book and when I returned it after using it for half an hour the SAME gentleman said just leave it at the counter, when I was waiting for him to scan it. Instead of following my gut feeling of waiting the librarian assistant to scan my book, I assumed he was going to do it on his own time as he said “just leave it there”. So logically, I assumed the same scenario with the book I checked out in the evening.
I’m overwhelmed and I feel helpless because I don’t have a receipt or evidence. Could I ask the library to check their cameras? I walked out of the library without taking any book with me. And perhaps the library could have caught the footage where I DO return the book. What do I do?