FAFSA and illegal parents

I was trying to file my FAFSA and came upon a problem that I can’t seem to find no one else has. Both my parents are undocumented and I put 0s for their socials on the form. My mom doesn’t work but my dad does and he files taxes with his ITIN I believe. I put in all his tax information however, I get to a part where I get the following message.
Error
The following error(s) have occurred:
You reported that the Parent 1 (Father’s/Mother’s/Stepparent’s) Social Security Number (SSN) is all zeroes (000-00-0000), and the Parent 2 (Father’s/Mother’s/Stepparent’s) SSN is blank or all zeroes. You also reported that the parents’ tax return status is filed or will file, and the tax return type is not a foreign tax return.
What should I do?
Edit: I think I figured it out. This time it let me submit it for some odd reason.

Contact the college. Usually you submit FASFA via paper since the SSN will be an issue. You can get some advice for this situation form websites like www.imfirst.org or www.getmetocollege. com . This is a common situation and colleges are familiar with it.