HELP ! Guys please help me out. I know it takes about 1 or 2 days for ACT to respond, but this is urgent. I accidentally used someone else’s fee waiver, and we go to different schools so there would be an irregularity between my profile and the waiver. They no longer need it, but I do not want to be penalized for misuse of property. Does anyone know if I can make a payment change? I am willing to pay for the exam myself. My intention was never to use their code but there was a mix up and I had already entered in the code before realizing it wasn’t mine.
Sometimes the best explanation is the most straightforward. An e-mail to ACT (cc’ing the other party, of course so they remain in the loop) explaining that you accidentally grabbed their stuff (at the library, at study circle, however it happened) and their code was included - you mistook it for yours and entered it before realizing the mistake. You’d like to reverse that so 1) your friend gets their code back (which they might need at some point, never mind right now) and 2) you can then enter the proper code attributed to you. By the way, where is that? (your post implies that you received one as well).
The sooner you send that out, the better. An honest mistake is just that, and ACT will no doubt appreciate your thoughtfulness and maturity in attempting to remedy this situation promptly.
Thank you so much! I actually sent out an e-mail earlier today and called (I called too late though, they had already closed), as soon as I realized that the code was not mine. In fact, I have my code right now! The only problem is that I found it after I had already entered the other code. My friend doesn’t actually need it; she graduated. But I just happened to mix them up and I was all over the place… I’m really hoping that, like you said, they consider the fact that I approached them quickly to fix the situation. Once again, thanks for the reassurance. I was getting really stressed haha