Financial Aid - Missing Documents (from idoc) Issue

Colleges and Universities A-Z Carnegie Mellon University
1

Hi there and congrats to all accepted students. My D was accepted to CFA / vocal performance. Via the portal, it says our Financial Aid decision could not be completed, and then if we scroll down on the applicant page to financial aid docs, it says that two of our tax forms were “not received.” These were docs that we uploaded via idoc and the idoc website says that they were received and posted by the due date.

Is anyone else getting this type of error? And has anybody spoken to admissions about it or know what happens if they were unable to process your financial aid application by the due date? We unfortunately never scrolled down that far on the Where Am I in the Process page, so we had no idea that CMU didn’t receive the tax return & W2 forms.

Thanks!!

2

I am receiving the same type of error. I plan to call the admissions office as soon as they open on Monday morning and speak to them directly about the issue. I advise you to pursue the same course of action as well.

3

I ran into this problem last month. There is a long delay (1.5 weeks) between when the documents were processed by IDOC and made available to the school and when CMU posts the received documents on Where Am I. However, if it has been way more than 1.5 weeks then I suggest calling in.