Financial Aid

<p>The Tufts admissions website says "All documents are to be submitted to IDOC, an electronic imaging service of the College Board. (In response to the CSS PROFILE application, IDOC will send applicants a personalized cover sheet, providing detailed instructions, and listing all documents required by Tufts, to be returned directly to the IDOC service.) Please do not send tax returns to Tufts."
I, however, submitted my CSS profile several weeks ago and did not get any response. I am confused about where I was supposed to send my additional information.</p>