I’ve contacted them yesterday and it is really important to receive their help as our High School has no counselors!
How many emails do you think they receive a day? Think about it.
This is a weekend. I wouldn’t expect an answer to an email until one or two business days (week days), especially at this time of year. If it is truly important TELEPHONE the admissions office tomorrow.
If it is a general question and not school specific, ask it on this board and we might be able to help you in the meantime.
- It is a weekend 2) They may not reply at all since this is a crazy busy time for admissions counselors 3) It is not the admissions officers job to do the job of your HS counselor so any help or answers they may supply should be regarded as a kind favor, not something that is expected from them.
The chances you’d get the detailed answer you want- and direct from an adcom- are low. Even if you do, it’s likely to be vague. Ask here.
My experiences have shown that the answer to your question is >0 seconds, and </= infinity. Some respond immediately, regardless of day and time, and some never reply. Is this a college your child has applied to, and is awaiting notification from? Is it a financial question, or is this a college with a late application deadline? If your child has already been accepted to the college, and you have additional questions, I suggest patience - the admissions offices are busy finalizing decisions and notifications. If you are trying to contact them with information that you think might affect your child’s prospects, you are probably too late.
Chill lol, I applied to 10 different schools and had to email all of them about switching a class. Their response times varied due to some being out of office and some reading their emails when I sent the email.
If your message is that urgent then obviously call.
They are usually quick to respond during the week. It’s never been longer than 24 hours for me, but I e-mailed them at better times.
@Orientalist:
- Fundamentally, it is not the universities function to substitute for high school GCs; they may (?) graciously opt to assist you, however . . .
- February and March are the busiest time of the entire annual admissions cycle, and . . .
- Be succinct and ask direct, institutionally-pertinent questions (again, their job is not to replace GCs, it’s your problem – not theirs – if your secondary school does not provide college admissions counseling).
2 business days
Thanks all for the replies 
I’m really appreciating for your responses and offering me your help. Well, yes, I know the admission counselors aren’t expected to help about these high school issues -if they do, then its a big favor. But I really need a help about the plan in my senior year.
To make it more organized and clear to you, I’ve opened 3 discussion threads to receive your help and opinions on my issues. Thanks for your attention and care ( You’re doing me a big favor ! )
- Is it OK to retake the SAT on May in case if applying to rolling admissions universities?
- Do I have enough time to study these AP Courses?
- Could I handle this plan on the coming months or should I drop any course?
But basically, to know about myself, I’m an international from Egypt. unfortunately the school cannot help me because they don’t recognize “what is an AP Test” and they don’t have an experience with a US college admission case. Also most of my classmates are planning to study in Egypt and some planning to study engineering in Germany (normally they take the SAT on May and June). My Parents are totally unfamiliar with the international education so they cannot do anything about my high school life.
Guys I really need some help here … 
I won’t give up my plan to study in the US but I’m getting a little depressed as I cannot stand alone in this process… PLZ help me!
@woogzmama , a rolling admission university. Am I too late yet?
@lookingforward and @KKmama, thanks ! (Y)
This is like asking how many licks it takes to get to the center of a tootsie pop; it changes for each person. Some admission counselors will reply within hours, some within days, some never. You’re just going to have to wait.
Is this what you asked the admissions office? They will not be able to answer these questions for you.
Have you applied already? Do you want to start school this fall in the US? Or do you plan to spend another full year in high school, and go to college in the fall of 2016?
The answer to this question will dictate our advice for you.
I’ve found that if you send a general email to a regional admissions officer, they will reply to you within the same day. That’s because it’s somebody’s personal email and not a general one for questions and whatnot. They aren’t buried with questions, and I feel that people don’t know that they can email their own admissions counselors.
I remember emailing Yale at one point, and I received a reply to an email 3 weeks later (it was sent to its general questions email). But when I emailed my regional rep, I got a reply in 10 minutes.
@butterfreesnd, I will apply now as a fall application. No, I wouldn’t gap year, just get the acceptance and fly for the University 
I’m applying to South Dakota State University and Kent State University (That’s what I’m sure of right now)…
I just recieved an e-mail from Kent! They only replied to the questions that pertains to the University -not to HS counseling issues. Its good they didn’t ignore the entire message!
Ok, then you need to move very quickly. The application dates for many schools have already passed.
I wouldn’t bother taking the SAT in May, it will probably be too late for most schools. Typically, decisions come out in late March/early April, and you have to send in your deposit by May 1st. So taking the SAT in May won’t do you any good, the schools will have already made their decision.
Are you looking for more schools to apply to? Do you need financial aid?