I don't think my professor included my final exam grade in my final grade.

The title pretty much says it all. My Calc & Analytical Geometry professor has not yet uploaded my final grade for the course. We use a website for the course (Pearson / MyMathLab) where I could check my grades. Well, she had the course, on that website, end before the actual course ended in class. A week prior to the last day of class, I checked my grade and that grade stuck until the day of me losing access to checking grades online, which was 2 days after taking my final exam (I took it earlier than the rest of the class).

I know I got at least a 95% on the exam, so the final grade should have at least been bumped up a little bit. But it hadn’t moved at all and I can’t check my grade at all. Now, 2 days after the final grades are supposed to be uploaded to my account on the school website, there is nothing there regarding the grade for the class. I have tried emailing her from 2 emailing platforms my school uses, but she is not responding to them. I can text her, but I find it may be inappropriate to text a professor after the course is over. I am considering contacting the math chair for my school to try to find something out.

Is that the correct next step for me to take?

Rant time - This professor has been the worst professor I have had. She was not personable, she was difficult to contact, she procrastinated more than a lazy college student, and showed who her favorites were in the class. Overall, I was unimpressed with her teaching style and ability, and it definitely impacted my grade in the beginning. I had to teach myself the majority of the course due to her lack of teaching. Half the questions the class asked, she didn’t know the answer to and could not prove the ones she answered.