So I got an email from one of my schools saying that my IDOC wasn’t completed, and when I logged on it said that my non tax filer statement wasn’t done. I don’t have an income. I clicked on it, filled it out, then electronically signed it using the link sent through email. The confirmation email says that it’s all complete, but the IDOC home page still says that no documents have been uploaded and it still has the orange “!”. Is there anything else that I have to do? Thank You.
IDOC takes a couple of days to update. Or it did in our case. Give it a few days and if you have any concerns you can contact the school requesting the document to confirm they were able to upload it from IDOC. We had a situation where one school had a problem with the interface to IDOC so the FA office had to manually upload a document. We were able to resolve that with a phone call.
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I see. Thanks