I finished my CSS profile two days ago and every time I try to login for IDOC, it says my dashboard is being prepared or my CB ID/ SSN/ DOB does not match. Does anyone have the same problem or know what I can do?
Oh man I have the same and I can’t find a single solution on the whole internet. I contacted CollegeBoard yesterday but they haven’t answered yet
We had the same issue a few days ago. I called CollegeBoard and they said their system was running slow
because there were so many people applying “at the last minute.” We completed our profile on 11/13 but couldn’t access the next steps for IDOC until today. CB rep said they had notified all the schools with whom they contract to tell them that their system was slow and to make the schools aware. They did not, however, guarantee that the schools wouldn’t penalize the students whose information might be processed “late.” I would suggest contacting the schools who had the 11/15 deadline and make them aware of the issue, and get assurance you won’t be hurt by CollegeBoards slow systems.