I've been disqualified from receiving financial aid. I don't understand, can someone help?

A week ago, I received an email stating that I’ve been disqualified from receiving financial aid for not meeting my school’s 67% completion rate. But I am very puzzled because the number of attempted units might be incorrect. On the financial aid section, it states that I’ve attempted 8 units during the spring (probationary term) and 22 units in the fall; however, the attempted/completed units on my transcripts is 15. The numbers do not seem to add up. Here’s why:

During the fall 2014 term, I was enrolled in 11 units. I dropped my 5 unit Math course, and passed the other two 3 unit courses with A’s. During the spring 2015 term, I dropped the math course again, but successfully completed 9 units with A’s. However, prior to dropping the math course, I spoke to a counselor whom assured me that I’d be in great standing if I successfully completed four units during the summer. (I am currently enrolled in six)

The school’s equation to determine the pace rate is units attempted/units completed. 15/15 is 1. The financial aid counselor I’ve spoke to stated that I had a 60% pace rate. It doesn’t add up, I’m so puzzled.

What is going on?

15/25 = 0.6… Sounds like they’re counting the math course both times. Did you maybe not drop it correctly? Or do they count dropped as “attempted”?

You haven’t finished the summer units yet. Call and ask if/when you do, will your good standing be reinstated?

Also look up your SAP guidelines for your college on the website so you read and understand all the requirements.

Is there a minimal credit requirement per semester for the financial aid? I am not if the dropped credits are still counted.

Yeah, I believe the school counts dropped courses as attempted. Wow, thankfully I enrolled in six units this semester. I guess the first counselor was wrong. She told me I just needed to successfully complete four units, but 19/29 = 0.65. Since I am enrolled in six units, it should be 21/31 = 0.67. I’m barely meeting the SAP. I’m meeting a counselor this week, though.