<p>Have anyone worked with Kaplan before? I have a horrible time with their customer service. I think even AT&T customer service is better. I do not understand. They have been in business for a long time, so how could it be?</p>
<p>Why would you even call them? Kaplan test prep doesn’t help</p>
<p>^ Why do you say Kaplan test prep doesn’t help? I hope your wrong because my S has been seeing an ACT tutor for the last 5 weeks using the Kaplan ACT prep book as a guide. He takes the ACT this Saturday and he is aiming for a 33.</p>
<p>I might have misinterpreted the original post, I thought she meant Kaplan test prep classes. Even then, the best SAT books are section specific, not sure about ACT.</p>
<p>We work with a tutor too. The tutor is ok, but the customer service in NY is horrible. All the technical aspects are not working and the customer reps are no help at all.</p>