<p>Yes, my daughter has the same problem. The USC ID (with or without hyphens) and birthday password don't work and neither do any other passwords she's ever used. If you email them, it says they'll get back to you within 5 days! It is quite maddening.</p>
<p>Thank you cowtipper but no such luck. Tried slashes, tried hyphens, tried none of those. And we looked back at their November letter which verified that they have her birthday right...yup. I'm kind of glad to know we're not the only ones. If you figure it out, Christina, let us know.</p>