Poor communication from chosen school. Should I be worried?

<p>I am new to this, so I am turning to all the experienced parents on this forum for help. Your advice would be greatly appreciated.</p>

<p>My son was accepted and given varying scholarships to seven schools. They varied from NY conservatories to CA private LACs, but, in general, very good schools. It felt great when he was getting calls from the instructors and eager emails. After agonizing for weeks, we made one last trip to a school with a storied reputation. No small feat...a school several states away. The trip wasn't perfect, some introductions didn't happen, and we were on our own to organize the day, but my son felt comfortable there. Several weeks later, he declined some of the best schools in the nation to
accept at this storied institution. Immediately, I got emails from caring instructors and people in the "business" saying we made a mistake. Too competitive, too cold, he won't get the attention he deserves. I probably could dismiss the comments, but the day we hit the accept button...NOTHING. Not a welcome email, a great to have you email, a join our FB page email. Nothing from the school or instructor! (And yes, he's enrolled in the system. No clerical error.) </p>

<p>I feel sick to my stomach. Has anyone out there ever regretted their decision? Am I just a nervous parent? Surely everyone else is getting communication from their enrolled school. Right? Advice needed!</p>

<p>Look at the acceptance material. It should set forth the timeline of communications from the school for enrolling students. Some schools are better at customer relations than others. Relax until they are not meeting their timeline. Buyer’s remorse happens sometimes, but it will go away. Remember all the reasons the school was the best choice in the first place. Those reasons are more important than a welcome wagon.</p>

<p>I’m sure you’re right. The negative comments we received were upsetting, so I’m sure it has affected me. Thank you.</p>

<p>Have you tried to communicate other than hitting the “accept” button? Schools are busy right now-- the May 1 deadline is weeks in the future and there are still waitlists to take care of. Remember, the instructor is still in the middle of regular spring semester and probably quite busy. They are putting out the fires in front of them, not worrying about students who have accepted. If you cool your heals a bit you’ll hear from them soon enough. </p>

<p>Has he already declined the other offers officially? Pretty danged early to do that as May1 is the big commitment date. How carefully did you and he research the choices in terms of the attention undergrads get? Do remember that the admissions office is the one that usually handles these acceptance “parties” and welcomes and some excellent schools have had lousy departments in this area, though that has changed quite a bit lately. More, and more money is poured into administration at schools, including Admissions. And less into the teaching. Gotta catch the students and get them to come to make the money.</p>

<p>So it’s early yet, and if a dept at a school should be bad, let it be admissions as your student will not have anything to do with them once he’s there. You and he can start doing some more research on the school via all kinds of websites and social media.</p>

<p>A hint for next time in things like that, do that research before declining other options. It made no sense for you do have let them go so early. Especially before seeking other opinions and doing the research. </p>

<p>I’m sure this was just a moment of weakness on my part. We have thoroughly researched each of the schools, garnered the private lessons/workshops, and have personal relationships with many of the instructors. There really wasn’t any benefit in waiting, we weren’t negotiating a better financial package and we felt it courteous to release the scholarship money to other deserving students. We were also under a timeline to make a decision because my son was asked to perform this fall and we needed permission from the school. I realize our situation may be different, but I started to see the competitive side of this process and it was very stressful. The school that he will attend has a certain reputation for a reason. I wasn’t blind to it and I actually think it will benefit him in the real world. Admittedly, I just wanted a little more fanfare. Some kind of reward for my sleepless nights! Haha. Well that didn’t happen, but just the process of writing this has made me feel better. Thanks for all the comments.</p>

<p>Listen to your gut, not the naysayers. I have yet to see any school get perfect ratings! While communication is a good thing, it costs money to do all of the marketing and sizzle. Maybe they want to focus on other things. Also, if they are a top notch school, they may not feel the “need” to market as heavily if the program speaks for itself. </p>

<p>Okay, now my patented advice for situations like these:</p>

<p>Take a deep breath…and realize that whatever you have chosen, it isn’t going to result in anyone dying or being forced to eat a sack of White Castle Hamburgers…</p>

<p>Seriously, you have made a life altering mistake by choosing the program you have, music isn’t get it right or die…if your S ends up regretting going there, transferring is a possibility, and it is likely once he has settled in that he will be happy. Judging a school by how they respond to you saying yes doesn’t say what the experience will be like there or about the quality of the school. Sure, there are programs that send all these e-mails about how they love having your student there, how they are excited you are coming, but it could be they are excited that an actually decent student wants to go there (btw, since I don’t know the programs you applied to nor would I want you to write them on a public message board,this is hypothetical) and once he gets there, finds out it isn’t that great an experience, the other kids are well below him, etc…the ‘great school’ might appear cold and indifferent, but when you get there, you find out it is great. </p>

<p>As GH said, schools around this time of the year are overloaded, they are involved in figuring out grad students and undergrad, and it is possible to get lost in the crowd, my S had an issue with that with his studio assignment at one school. I also remember what it was like dealing with any college, and quite frankly, college bureaucracies in general have the reputation of dealing with government bureaucrats…so the lack of response could indicate they simply are scrambling to get things done by May1st, and are simply overwhelmed, so there isn’t time to give out greetings and such. Could also be that the school’s bureaucracy stinks, too, but the rest of the program may be fantastic.</p>

<p>" Immediately, I got emails from caring instructors and people in the “business” saying we made a mistake. "</p>

<p>I would be very, very careful about opinions like these, because they are matters of opinion that may or may not reflect reality. Music is like anything else, and there are a lot of people out there who may have personal biases (including myself). With schools with names, there are people who spend a lot of time bashing the institution, sometimes for legitimate concerns (teachers living in the dark ages, lack of reality, attitude of the students who go there), other times quite honestly it can be sour grapes, of people who didn’t get in there and immediately tell you the school is horrible (meanwhile, if they had gone there, they would be singing its praises), or went there, ended up not achieving what they wanted, and are bitter…</p>

<p>And another person who went to the same program, studied with the same teacher, loved the experience <em>shrug</em>…the music business is a small world, but it is also one full of egos and spats and feuds and who knows what. Teachers, rather than seeing fellow teachers as colleagues, can see them as rivals and spend a lot of time bashing other teachers to make themselves feel good; a teacher at program A can spend a lot of time bashing the teachers at program B, probably because they have an inferiority complex or feel like the teachers at program B get all the attention, you name it. </p>

<p>Sometimes, too, people mean well, but they are repeating what they have heard, rather than what they know. It is always wise to ask why they feel the way they do, how do they know it is the way they say it is, why do they feel that way…and if they say “well, everyone knows school X is like that”, take it with a grain of salt, if they say “well, I know someone who went there, and they didn’t like it”, take it with more, and if they say “well, I went there, I studied with teacher X, and it was horrible” give it some credence, but also ask yourself if it was the school or the person…I’ll give you an example of where I give some credence to what I was told, I have been told by people who both teach and are working musicians that they don’t like working with graduates of a certain program, or rather some of them, and gave specific details, that the school often seems to have these kids that think they are god’s gift to the instrument (talking violin here), they are going to be great soloists, and think working in ensembles is demeaning, don’t think it is worth their time, don’t work well with people because of their ego, etc…and there are teachers at these programs who quite honestly I believe inculcate this kind of thinking…the same people, though, also pointed out that the same schools have teachers who encourage chamber and ensemble playing and students who love music, work hard and are great to work with…</p>

<p>There are also the obverse to this, that believe if you don’t go to a name school, like Juilliard or Curtis, you won’t be able to do anything , and that is not true, as well (I think you need to be at or near the caliber to get into those programs to eventually do well, but that is a different story), but there are legions of kids, especially from Asia, where they believe the name of the school does the magic and they will tell you that…and that is equally false.</p>

<p>In the end, all you can do is go by your gut. My S faced decisions on where to go, agonized over it, had some choices to make, and ended up being very happy with his decision, but he agonized over it, questioned it, so it goes with the territory…and yes, he faced people telling him “you turned down X to go to Y? Bad decision, Y is where it is at…”…</p>

<p>“Surely everyone else is getting communication from their enrolled school”. Nope. I remember four years ago with my son, after the big wave of phone calls and emails, there seemed suddenly a huge void of communication after he accepted. Right now, probably you will hear nothing until after May 1, and maybe even nothing for awhile after that. They have a lot of information to be processing and there is a lot going on in those offices. Communication will begin again soon–particularly since tuition bills, roommate information, ensemble audition information, etc., etc, will all be forthcoming. So, if the communication, or lack thereof, is your biggest concern, hang in there. However, if your concern is that you have made a big mistake…that’s another issue–but it sounds from your later post that it is not. So…your reward will come with your son being happy and thriving in his new school, and the pride and joy you will feel if you are able to attend some of his performances. Congratulations to you and your son for making it through the admissions journey!</p>

<p>Welcome packets and the like are typically sent from admissions offices. Your son won’t be dealing with the admissions office again unless he has a son or daughter who goes there. :wink: You can’t judge the quality of a car dealership’s service department based on the solicitousness of their sales staff.</p>

<p>As for the unsolicited advice, there are always people out there who want to see everyone in the world making choices that validate their own choices. </p>

<p>I’m taken aback by all the great feedback and just unbelievably embarrassed by my overreaction. Musicprnt and Clarimom thank you for your sage advice. I’m glad to hear the lack of communication isn’t a precursor of things to come. I must admit more is more for me, and I want to feel that a school is organized and structured. I’ve had grossly different experiences with my other children and the schools they chose, i.e. emails every week (still), parent welcomes, etc. I just need to adjust. I’ll sit on my hands for the next month. Clarimom, you rock. </p>

<p>Musicprnt, you’ve obviously been around. Your comment…“Teachers, rather than seeing fellow teachers as colleagues, can see them as rivals”…made sense to me. I wish I could tell you a story right now, but I’ll refrain. Suffice it to say, schools/instructors were ruled in-or-out based on the ego-meter. And yes, Musicprnt, I think you’re right, it may just be an inferiority complex. As you know, you’re required to list what “other” schools you are applying to on the application(s). Oftentimes, one particular school came up during my son’s interview session. Comments about that school’s instructor were lofted freely. Even one adjudicator openly said of this instructor, “You will either love him or hate him.” It struck me that, that “particular school” is the one they fear, for lack of a better term. Just maybe. Hence the essence of my original post and why the negativity was getting to me. </p>

<p>My gut is back to normal and I’m even more confident in my son’s choice. (This writing thing is therapeutic. Ha!) Yes, we went against conventional wisdom, chose the sometimes-maligned, but often-praised instructor and I’m sure my son will…love him. Everyone says go with your gut. Today I had the flu. :(</p>

<p>We had a similar experience with S2’s school. They were (and continue to be) terrible with communication. We never received any info about orientation, housing, placement exams, etc. I had to go on their website and ferret out the info myself. We continue to have issues - poor communication, billing mistakes, etc. However, my S couldn’t be happier. He loves his teacher, is making great progress and feels that he’s chosen the best school for him. So, hang in there. Hopefully, the communication will improve. If not, your S may still have a great experience. </p>

<p>^^^ That’s tough to ‘like’ but good to know</p>

<p>@‌ tradingfours-
There is a lot of ego involved around music, you see it on here and other venues with the parents who will tell you how the person who auditioned their child told them they were the next (fill in the blank), how the school never gave free rides but mysteriously gave their S a full ride because he was so good, people will tell you that program S is the real deal because they have instructor Y who is the best (and mysteriously, their kid studies there), or will tell you “don’t go to program Y, because I have it on authority the teachers there expect you to bribe them”, and a lot of that is sour grapes, they didn’t get in there so of course it is corrupt. One of the biggest things to take from anyone, including myself, is that we have our own experiences, and we can only talk about our own experience, which may not be yours:). We were fortunate with my son that thanks to the programs he was involved in, he came across a lot of kids heading for music careers he stayed in contact with, we met a lot of high level teachers and professional musicians who work at it, so we had a lot of opinions to look through, and also had a realistic view of things…but though music is a small world, it is also a very diverse one, and what works for one student might not work for another. People have told me that homeschooling our son was the wrong approach, that it would hurt him, that not being in school orchestra and such would hurt him, that he wouldn’t be socialized, meanwhile kid has a good group of friends at school, including some close ones, and has done fine, and as for school orchestra, well, given that he had been in a top level pre college prep program an done of the best youth orchestras in the country, I don’t think that was a problem:)…</p>

<p>And unfortunately, some teachers do have a chip on their shoulder. Pam Frank, who is both a famous violinist and teacher, tells the story about when she decided to leave Juilliard’s pre college program and go to Curtis, that the teacher she had was upset with her and to this day won’t talk to her (this is from a public interview on You Tube, hence my using it, nothing secret about this). There are a lot of good teachers out there who only care about the student and what is best for them, but there are also a lot of teacher’s who treat students as their private domain and jealously guard them from any ‘intrusion’, it can be quite petty, including battles with chamber coaches and such. A kid I know of is transferring from the school he is going to, with a very famous teacher, because he felt that the teacher at the other program could take him where he needed to go (who is equally high level and well known)…not only weren’t there any hard feelings, the kid will work with his old teacher from time to time, and his new teacher is fine with that…but that isn’t always the case. </p>