Sallie epay

<p>So i want to pay my bill online but Sallie mae is reflecting my old tuition amount before i got the health care waived. I tried calling the financial aid office but it disconnects automatically after 30 mins on hold.
My pending aid: 8,829
My bill is: 8,518(on the portal)
Sallie mae bill: 8,989
so what do i do? someone told me i don't have to do anything because i have more financial aid, but doesnt UCSC need to receive some kind of bill?</p>