SAT answer sheet "exceptions" process?

<p>My score from Jan is not available so I called them and they told me my answer sheet is in the exceptions score process and they'll contact me in 7-10 business days, but what does that mean? I know for some people they increased their scores dramatically so they were put on hold but this was my first time taking it... unless they use the PSAT too (lol now I'm just trying to be optimistic, my PSAT score was horrible).</p>