Sending old high school transcript

I am a college freshmen right now, and applying to transfer for Fall 2017 (first choice is Hunter). I already completed my online application. Originally I applied for Spring 2016, only to learn that they did not receive my high school transcript (via Parchment, that’s the only way my high school does it). I followed all the instructions step by step, but I’m confused, because according to CUNY, if I send my transcript via Parchment they only accept it by e-mail and not by physical mail. I searched the website for this but it says nothing…only that it must be mailed to their Brooklyn UAPC address. Has anyone been in a similar situation? I would appreciate some help.

Is your HS public or Private?

From what I read about CUNY, they only accept paper transcripts for Undergrad applications.
I never heard of CUNY accepting electronic transcripts before, especially from Parchment.

Your HS should be able to send paper transcripts. If not and they refused to I would call the NYS Department of Education and advise them of this.