Smith Documents not showing up in BannerWeb

Hi all,
I applied to Smith on January 1st and I know that all my documents were sent to Smith, but the BannerWeb still shows that they’re missing things like my writing supplement (which common app says got there) and teacher recs. Anyone having similar issues or resolved this one? Thinking I should give them a call tomorrow.
Thanks in advance!

Same problem here. My daughter applied, her school sent docs, it took forever to show up. Then they sent midyear update and that still hasn’t been logged. I’m not calling because I think they are understaffed and just finished ED2. If it doesn’t show up by Feb 10th, then I will call.

I’ve been having the same problem. It says I’m missing a few things that I know I’ve sent in. We called admissions to see what the deal is and they said it takes them a while to get everything processed, but I’m glad to see that other people are having the same problem