Submit copies of all of your W-2 form...

I’m new here, but I wanted to know how I can get across this problem. I’m filling out a form and get this:
http://pu u.sh/tMZzv/433797e72b.png
I don’t have any W-2 forms and neither have I worked. I have also tried getting a physical copy mailed to me from irs.gov and called them, however, the IRS says they are unable to do so due to “errors”;
http://pu u.sh/tN01P/aa272f6d97.png
Can anyone help? This form is for Chapel Hill if anyone needs to know.

I put a space between the PNG images since it appears they are censored with the full link.

What forms are these? UNC’s, CSS Profile? If you don’t have W-2s then you put N/A.

If you haven’t worked, you won’t have w-2 forms. You will,probably have to complete a non-filers statement for the college. This will indicate that you didn’t file taxes…and on it, your reason will be that you didn’t work.

It’s UNC’s 2017-2018 Verification Worksheet - Dependent Student