University of Cincinnati Advising

To start off, I just want to clarify that I have had a terrible experience with the advising at this school. The wrong information passed along to me has cost my family thousands of dollars and they do not do anything to fix it. Has anyone one else had this experience? Im considering switching schools it’s so bad and they gave me the wrong due dates for a transfer in major deadline and I would have to wait another year. Im just sad because Ive made a lot of friends but I can’t afford the poor communication any longer?
Any advice?