Hi there,
I have a bit of a problem here. I took two courses during the winter semester and earned As in both; however, one of the professors submitted a wrong grade, a C, and suddenly went MIA over the past few weeks. It was an online class with a clear grade distribution between short writing assignment, essays/papers, and discussions, so I KNOW I got an A since I got a perfect score on all assignments. The issue here is that when I was submitting two of the major essays, the system would not allow me to attach pdf or docx files, so I sent him the essays via email and private messages. At the time he said he had received them and thanked me for letting him know of the problem. I think he had completely forgotten about our convo by the end of the semester when he was mass-grading our assignments the very last minute, which is why he miscalculated my final letter grade without the grades I earned on those two major essays.
The first time I emailed him, he admitted and apologized about the mistake, and said he would fix this by the end of that week, which he didn’t. I sent him another email the next week just in case he forgot again, to which he replied he would get back to me the week after, which he, again, didn’t. I’m kinda scared to send him another email because in the second email he sounded a bit annoyed (he said, “It’s a process”). I understand he is busy, but it’s a transfer season and I need to send my transcript to colleges that I’m applying to (or have applied already without sending the transcript due to this problem)…
I do not want to antagonize him because he is a nice person (albeit easily irritated when he feels like a student is “challenging” his position or whatever) and a phenomenal professor. I took his class in person and it was one of the best courses I’d ever taken. He knows me and I really don’t want to make enemies with him. What can I do? Do professors get annoyed if a student goes to the department chair and discusses an issue with their grading? Should I just send him another email politely explaining the situation?
Please help!
If you are in the area, go in when he is in the office. Otherwise try once more telling him about the looming deadlines for transfer student. Is there an academic advisor in the department?
@CheddarcheeseMN Hi there, thank you so much for responding! I’m about half an hour’s drive away from the campus, so I can definitely visit, but I can never know when he is going to be there because he does a lot of important things (which I won’t elaborate on for the sake of his privacy) and works in a lot of different cities that are flying distance from here… I‘ve heard he doesn’t respond to students emailing to schedule appointments for that reason, and he just does a virtual office hour once in a while.
With that all said, I’ll look for an academic advisor. I’m sure there is one since it’s a big school. I’m really frustrated because some of the colleges I’m trying to transfer to had their deadlines on March 1 and even in February, with others approaching in mid-March. I really appreciate your advice!
I call (two letter acronym for cow droppings). I have never known or heard of a prof who is not required to provide students with their office hours- even super famous ones. There might not be very many. They might be all virtual (esp right now…)- but it isn’t random.
“I’ve heard” drives me nuts.
@collegemom3717 Allow me to correct myself: I have contacted him multiple times during the semester to schedule an office hour, to which I did not get a response (weird because I got such quick responses when I asked questions about lecture and textbook materials and so on), so I asked other students who told me that they’d had similar experience (hence “I’ve heard”). Sorry about the confusion, but he really seems to only do virtual office hours when he isn’t teaching on-campus… Maybe there were some office hour notices, but as I’m no longer in his class, there’s no way for me to know. I guess it depends on circumstances… I’m planning on calling the office to ask about his office hours. Thank you!
@bopper Hi there, thank you for your response! I’m planning on shooting him another email and seeing if he responds by the end of the week, and if he doesn’t, I’ll go talk to the department head or the academic advisor as someone suggested above. I really appreciate your input!
I’d print out all his messages and take those and the copies of the papers or quizzes or whatever have grades on them and go to the department or your adviser and say you are just following up to see if the change has been made. Let them help you track down the professor.
@twoinanddone Yeah, I really wish I took a screenshot of all the assignment grades before the course closed on the online platform, but I still do have all my assignments on Docs, so that’s a good thing! I probably also have notification emails that alerted me every time he graded assignments… I’ll look. Thank you for the advice.
“I call (two letter acronym for cow droppings). I have never known or heard of a prof who is not required to provide students with their office hours- even super famous ones. There might not be very many. They might be all virtual (esp right now…)- but it isn’t random.”
At my graduate institution, it was common for professors to not post office hours and just say “by appointment only”, even the ones who taught undergraduates. Or sometimes they only had one hour.
But yeah, I think your approach - shooting him one more email and if he doesn’t respond, taking it to the department secretary and/or your advisor - is a good one. Sure he’s busy, but part of his job is reporting his grades accurately.