Adding additional info once I've submitted the Candidate Profile?

Hiya! I’m applying to boarding schools and have already submitted the candidate profile and app fee for all of the schools. I submitted the profiles a few weeks back. My mom was just arrested and I want to add that as additional info so I can say why she won’t be able to be in touch but I don’t know where I can send that. Thanks in advance.

Probably not something to put in as additional info. If she is the only one who can write a parent statement and will not be able to as a result of her arrest, speak directly with admissions at the schools to determine an acceptable solution. Doing so is not “hiding” anything, but rather owning and controlling the message. As an aside, such challenges can make great essay topics, if they genuinely shape who you are and writing about them helps AOs to see that. Best wishes to you and your mom.

I agree with @Altras