CommonApp error message

When trying to request references and transcript it displays the following message:

“Your school is using Naviance for transcripts, school reports, and teacher recommendations. Please contact your counselor directly and they will provide instructions specific to your school regarding these documents. If your counselor wishes to submit forms via mail, you can download forms that can be completed on paper and mailed to each institution to which you apply.”

Does this means that this documents need to be sent directly to the schools from Naviance? Or does it means that once the teacher uploads the reference in Naviance they will magically appear in my CommonApp account?