FAFSA and Unsupported Browsers

Paying for College
1

<p>I tried logging in to the 2010-2011 form for the first time and I can only get to the screen where it asks me to put in my name, SSN, and a password. When I try to go to the next screen, I get a message "You have entered an invalid response for 'PIN'". There is no PIN box.</p>

<p>The government employees in Live Help blame it on unsupported browsers and operating system and essentially told me -- too bad -- we're not going to fix it. I tried IE 8 with XP and Windows 7 as well as the latest version of Firefox with both systems plus Chrome. Same error for all.</p>

<p>The gov employees told me I have to use IE6 with XP or IE8 with Vista. I should not be using Windows 7 at all.</p>

<p>Anybody else have this issue?</p>

2

<p>I use Firefox on XP and get the unsupported browser warning, but I do see the PIN box and so can continue. None of your browsers let you see the box?</p>

3

<p>I used Google Chrome, and was able to move right through the FAFSA after the warning page.</p>

4

<p>No box, and this happens on several computers. I’ll try another and see what happens.</p>