I'm confused about the signed tax returns.

<p>If I am understanding all of this correctly, if your biological dad and biological mom are married your father should not be filling out the NCP profile - as both of your parents are considered your custodial parents. </p>

<p>If your father has no income whatsoever other than what your mom sends him, then he has no other income tax returns to submit other than the one that she submits and where he is listed as her spouse. If he had a job anywhere in the world, or if he has income from property that he owns, then he would need to provide financial documentation to that effect.</p>

<p>Read post 80. </p>

<p>I agree.</p>

<p>I am guessing the College Board gave you a generic answer because you may not have framed the question correctly. You need to figure out what question you answered incorrectly on the profile that prompted you to complete the NCP profile and what needs to be done to fix the mistake. I am by no means a profile expert, but it seems like something went wrong in the beginning. </p>

<p>Collegeboard did say in the reply that if the parents are separated than my dad is the noncustodial parent.
Plus I did enter a section about Noncustodial parent in the CSS profile and I put my dad. </p>

<p>Are your parents separated due to marital difficulties or are they still married but just living in 2 different places? I believe that physical separation (dad living abroad, mom living in US) would not be considered a martial separation for profile purposes. </p>

<p>Yea just physical separation. But the only way to get past that first page on the NCP is to put their status as separated.
This is what Penn just replied with:</p>

<p>Thank you for your email. If your parents are married, you would have indicated on the CSS PROFILE that your parents are married. If your parents are divorced or separated, he can complete the NCP PROFILE. As for the relationship, he can indicate separated if your parents are separated. If your parents are fully married but living in 2 separately places, you would have wanted to indicate “married” for parental marital status on the CSS PROFILE.</p>

<p>When I tried to enter separated though, it says that separated means not married…but then married means that it asks for stepmother/stepfather…maybe my dad can just put my mom as the stepmother and explain it? </p>

<p>Why you tried to enter “separated”? You parents are married. Do you have a stepmother? If you don’t then don’t use that word again.You made things complicated.</p>

<p>Another thought: It’s possible your web browser keeps the cache of the first incorrect response and makes things go wrong. Try to delete all your browser history, restart the computer, then redo from beginning. Or redo on a different computer.</p>

<p>Wait…on your dad’s NCP profile, did you stated he was married. Was there an option for separated?</p>

<p>Did your dad use NCP profile because he could not or did not want to see your mom’s financial info?</p>

<p>No, I’m helping him do it…and there is an option for separated and married, but married and remarried is one option. And I don’t have a stepmom.
EDIT: Different browser, different computer same results.
In question A2, you reported that you are married. Please report your current spouse’s relationship to the student in question A4a or correct question A2. </p>

<p>So if you put separated…what happens? Do you still get a prompt for your dad’s spouse?</p>

<p>Shouldn’t OP have indicated from the beginning that parents were married, not separated? It seems like this is where the issue is stemming from…</p>

<p>@‌thumper1 Nope.
@kgos16 my parents are physically separated and married </p>

<p>kgos16, yes I think that’s the problem. The OP I believe has already submitted the profile with a separated status for the parents which prompts the NCP supplement. This quote from the collegeboard email response indicates that:</p>

<p>

</p>

<p>I don’t know if there’s a way to cancel and resubmit the profile or how the incorrect profile submission could be corrected. Probably a question for another email to collegeboard.</p>

<p>I believe (and other Profile experts correct me if I am wrong) you needed to have indicated that your parents were married. The term “separation” for financial aid purposes means that your parents have ended their marriage - it doesn’t mean that they are living in two different places. Since you indicated in the beginning that they were separated, it is prompting you to complete the NCP which actually does not apply to you. </p>

<p>On the CSS profile, I believe I put married for their marital status…But there was a section for NC Parent and a place to put date of separation…but I explained it in the explanations section. </p>

<p>That would seem to have prompted the NCP supplement and somehow needs to be corrected on the profile itself. The explanation section wouldn’t override that info had been entered for an NCP, so the NCP supplement was triggered.</p>

<p>I would reply back to the collegeboard email and tell them you filled out the NCP information on the profile when you shouldn’t have and ask if there’s a way to correct that so the NCP supplement isn’t triggered.</p>

<p>If the collegeboard cannot correct the CSS profile then you need to printout a copy of the CSS profile, cross out the date of seperation, make the correction then mail or fax the corrected version to each college. I did that once because I put the wrong income info. It’s a pain.</p>

<p>Actually coolweather…the student needs to contact the colleges in question and find out how those colleges wan the Profile corrected. We found that this varied wildly by college.</p>