<p>My beloved ipod video, which I've had for 3+ years and which has accompanied me to camp, summer school, several family road trips, plus almost daily walks with the dog, is sad. I have followed the directions on the apple website for dealing with the sad face but ipod is not completely better. Tonight, I took ipod to the apple store, and the diagnosis was a likely hard drive problem. Which apple does not fix (but they'd be happy to sell me a new one).</p>
<p>Ideas about what to do next? I really do not want a new ipod but I don't know how to go about getting this one fixed. Does anyone know of a reputable place that will repair an ipod video?</p>
<p>I first think that the I-phone or the I-touch will be a great upgrade.</p>
<p>But since you're not thinking of buying a new one you can get in touch with the Genius bar in the apple storethats if you're talking about the SoHo location.
I believe theres a hard ware problem & Genius Bar should be able to help fix it.</p>
<p>they will replace it free of charge if its less than a year old but since its three years old you're out of luck. just do what everybody else does and complain about how much apple sucks as you're driving to the store to buy a new one. </p>
<p>you can also just google "ipod repair" for a place you can send it</p>
<p>That's another difference- the damage was technical... it wasn't because I dropped the iPod or anything. I literally just turned it on two weeks after I bought it, and the picture of the dead iPod was there. Poor Steve I.</p>