IRS DRT (i assume you mean the IRS import tool).
I can NOT get this to work for me personally. It does work fine for both my daughters’ tax returns.
I have tried every combo of caps, abbreviations for street names, etc.
IS THERE ANYONE TO TALK TO ABOUT FIGURING OUT WHY THIS DOES NOT WORK?? Is there a number for a FAFSA PHONE AGENT ???
There is a FAFSA help line. Call that.
If it is a joint return, get the FSA ID for the parent listed 1st on the return. Make sure the name on the SS number matches exactly. If you used a different name on the tax return (Jim instead of James), I think you will continue to have a problem. The IRS should have rejected the return but they don’t always.
Does the city name have two words? Is there a PO box?
Not two words and no PO box. Is there a phone number or some support line to call for this? Yeah, right… government… lol
Did you Google the FAFSA support number as suggested above?
Yes I called them for another issue… while on the phone with them I asked about my IRS issue and they were not helpful at all.
Any chance you amended your tax return in 2017?
Have your spouse get an FSA ID and try that.
Make sure the name matches exactly. If you have an apartment number, don’t put it on a separate line. Keep trying different combinations for the address. It is a finicky system & I am often surprised at the little difference that kept it from working.