<p>I scheduled this test on June 6th for June 15th. I was unaware that I did not need to take both the GRE and GMAT for entrance into my graduate school. Foolish perhaps, but I didn't know. On Tuesday morning I spoke with my academic instructor who told me that both tests were viewed equally by the school I am looking to attend, UNC Kenan-Flagler. He advised me that I should take the less expensive one. So since I had the GRE scheduled for sooner than the GMAT anyhow I decided to take the GRE and called to cancel the GMAT. I was calling less than 48 hours after making the appointment to take the test.</p>
<p>The people at GMAT told me that I could cancel and the fee would be $170. Basically I would get back $80 of my $250. I told them that was completely unacceptable. They said that I would need to put in an escalation ticket for it to be reviewed by the supervisors. So I did that. A week went by and I took my GRE on June 8th.</p>
<p>On about June 12th I received an email stating that they needed additional information. They said, if I had already received my GRE scores, which I had, I needed to forward those along to them so that they could confirm that I had in fact also scheduled and taken the GRE.</p>
<p>After sending along the required information I waited almost a week until today June 24th when they send me a letter that said that it was my responsibility to know whether or not I needed to take the test and that no refund would be issued and because they delayed the escalation process for several weeks and the date for the test had passed I would be eligible for a $0 refund.</p>
<p>Essentially they told me that they don't care.</p>
<p>More and more schools are switching to accepting the GRE. Harvard accepts the GRE, it is not a second-rate test. I urge you to reconsider taking the GMAT and instead take the GRE. Additionally, if you've already scheduled your test and you need to reschedule for ANY REASON, the fee is $250. You forfeit ALL of your money.</p>