No longer eligible for Cal Grant but never received funds after CC

So my cal grant A award was on reserve while I was in Community College (2 years) and I am currently in my senior year at a CSU. I am no longer eligible to receive my Cal Grant A award because I supposedly used my two-years ‘after CC’ grants up. I went online and saw that in my second year of CC it appears as though the college set is a CSU I applied to for the Fall the following year even though I was still at CC. I was never awarded anything. This past year after transferring, I still did not receive any Cal Grant aid and on the site it says that my school is USC when that is obviously not the case. Again it shows as nothing was awarded. And so now I am no longer eligible. I thought I was receiving it but after doing research I am not. Would I be able to call and request that money from 2017-2018 and 2018-2019? or is it too late? I tried calling but they are currently closed.