<p>Lately, there has been a perception among some members that the CC Parents forum hasn't been as friendly and welcoming a place as in the past. Part of this may be growth in our community - as communities get bigger, often they don't seem as cozy as they used to be.</p>
<p>Part of the problem, though, has been the unfamiliarity of some members with our Terms</a> of Service. Perhaps the most important element in College Confidential's community philosophy is the concept of courtesy and respect for other members. We believe that every member, whether student or parent, complete neophyte or Ivy League admissions director, should be welcomed and treated with equal consideration.</p>
<p>In practical terms, this philosophy drives these posting mandates:</p>
<p>1) Different points of view are fine and are expected; CC would be a boring community without them. However, it is never acceptable to turn a disagreement about facts or opinions into a critique of another member, i.e., to question the intelligence, experience, motivation, etc. of another member.</p>
<p>2) "Mob moderation" isn't acceptable - if you feel that a post is problematic, please don't hijack the thread by critiquing the member who posted it; rather, call the post to the attention of moderators.</p>
<p>3) We don't discuss moderator actions in the forum, but questions or comments are always welcome by PM or email. We review and respond to all of these.</p>
<p>4) Be careful with humor. In years of managing online communities, I've seen that misguided (or misunderstood) attempts at humor are one of the biggest causes of member conflict. This can happen in real life, too, but it's far easier in text communications where we don't have facial expressions and body language to convey the intent of a remark. (CC has smileys you can use to emphasize your intent. ;) )</p>
<p>5) If you find yourself making the same point again and again, you are probably going to get on people's nerves. We've occasionally had to exclude members who seemed to have their own agenda. Thankfully, most CC members post on a range of topics and are willing to accept that opinions other than theirs exist and may even have some merit.</p>
<p>I'd like to take this opportunity to thank our parent members who not only share their experience with each other but often take the time to help our many student members with their college questions. At CC, we have received countless communications from members who have benefitted greatly from reading and participating here, and our parent members deserve a pat on the back for being a key part of making CC the great community that it is. Thanks!</p>