Please help me, I think I may have screwed up massively with SOAR at CSULB

Colleges and Universities A-Z California State University - Long Beach
1

So right now the only thing I need to do is finish my SOAR ONLINE PRE SURVEY for my Oritentation date (August third) and the Cal Sate LongBeach made it extremely clear to do it a week before hand. But, lemme give some background info.

I know for a fact I payed the $62 dollars for my SOAR date and an email of me saying I payed $62.

I’m extremely worried about the ONLINE PRE-SOAR Program Survey. The emails and mentioning of it say to finish the survey a week prior to your SOAR date.
I never got an email detailing me about my SOAR Date or anything about the ONLINE-PRE SOAR Survey. At first I thought it was another CSULB Survey, but I was wrong.
And the topic of the $62 is weird because I got notifications of needing to finish Calculus placement exams that mentioned my SOAR date, and on the website it says
“Orientation Fee:
$62.00
Orientation Balance:
$0.00”
Does that mean I didn’t pay it?
I know for a fact the college received $62 and I have the email.
Its now a day after a week prior, and the offices aren’t open for communications till Monday.
Will I get kicked out of the school for completing it late? Will I not receive my classes on my orientation date?
I’m extremely scared, please help :c
The SOAR ONLINE PRE-SURVEY was no-where to be seen on my login.
Not in the CSULB icon. Nor in My Academics.
Please help me. I don’t want to be kicked out of an amazing college over such a stupid reason :c

2

With an orientation balance of $0.00 that would indicate that payment has been received. Have you checked your spam/junk email to make sure the link to the survey is not there? If you are unable to find the survey then you have no choice but contact admissions, explain the situation and I am sure they will be understanding that your survey is late.

3

Yes, I have checked all categories in my email and it is not there at all :c
And thank you for assuring me that I did indeed pay the orientation expenses.
I just hope they’re understanding :c