Reporting a Proctor?

Test Preparation
1

<p>This past Saturday while I was taking the SAT I had one of the worst experiences imaginable. Upon walking into the room, the radiator was literally making so much noise that I could barely hear the proctor explaining the directions. I had to ask her, right before we started if she could turn it off, and thus it didn't get turned off until halfway through the essay. After the next section we got a break, and then after we took the third, she almost sent us on a break, thinking we just finished the fourth section. I had to remind her that we don't get a break at that part. Then after that things got bad. For some odd reason we got a 4 minute break rather than a 5 minutes one. I went to the bathroom during it because I really had to go. For some reason, the bathroom was really far from the room, so I tried to walk fast. When I got to the bathroom there was a line, so I had to wait for about a minute. I went to the bathroom as quickly as I could and walked quickly back to the room. When I finally made it back to the room, the woman started the next section without me! I lost three minutes from that section that I never got to make up. And the thing is, the room that we were in was very small! There were only about 20 people in it. And I was sitting literally, right in front of her, as in, I couldn't have gotten closer to where she was standing if I tried. I should also add that there were absolutely no clocks in the hallway to the bathroom so I had no way of knowing when the 4 minutes were up. Then she gave us extra time on another section because she left the room and didn't come back until 3 minutes after time was supposed to be called, and once we got to the 20 minute sections she had absolutely no idea what to do. She tried giving us 25 minutes, 15 minutes, and on the last one 20 minutes.</p>

<p>So, my question is, how do I proceed from here? This woman was obviously incredibly incompetent, and I feel as though my $45 was wasted because of this situation. I thought the test wasn't that bad so I don't want to cancel my scores, but nobody should be forced to test that way. I want to report her, but I'm unsure of what exactly to do. Do I contact the College Board or the school that hosted the test? Would the entire room's tests be compormised because she gave us extra time?</p>

2

<p>abkgirl,</p>

<p>Sorry to hear you had a bad experience. Fortunately, you still have time to file a formal test day complaint. All you have to do is call CB Customer Service (1-866-756-7346) and tell them that you want to file a complaint. Explain your situation to the agent, and they will file the complaint for you. You’ll need to tell the agent the test center you took the test at and what happened, and if anyone else was affected. You have until the Wednesday after the test to file a test complaint (just FYI). </p>

<p>When you file a complaint, a formal (and sometimes lengthy, depending on the issue and how many students were affected) investigation is launched and CB will contact you regarding the issue. They may either offer you a free transfer, or a free test, or a refund, or perhaps even a make-up exam (if enough students were affected). </p>

<p>Now, for the sucky part, the longest it takes to be contacted back regarding a test day complaint is 10-14 business days. And, since there is an investigation being launched that will determine how badly your scores may have been affected, there is a possibility that your scores may be delayed. </p>

<p>However, if you feel that the behavior of the proctor should be reported and that the administration was unfair to you and the other students, feel free to do so. </p>

<p>Link: [Contact</a> SAT](<a href=“College Board - SAT, AP, College Search and Admission Tools”>Contact Us – SAT Suite | College Board)</p>

<p>Text on the website: </p>

<p>Contacting the SAT Program about Problems on Test Day
If you encounter problems on test day, you need to communicate them to the SAT Program by the Wednesday after the test administration. This is necessary in order to ensure that your concern is investigated before your scores are released. Use the chart below to identify the best way of contacting us.</p>

<p>It says towards the bottom of the page that you need to write CB about the test day complaints, but it needs to be done by the Wednesday after the test, so just call Customer Service. They can take care of it for you and you’ll be contacted back by one of their exceptions managers. </p>

<p>Hope this helps you out. Best of luck!</p>

3

<p>I’ve never reported a proctor, so I can’t speak from experience. However, I understand what you’re feeling right now and if I was in your shoes, I’d feel the same way. </p>

<p>If you think you did well on the test, I wouldn’t worry about it. Although I’m not sure, common sense tells me that if you report a proctor–especially one that violated so many rules–then there is a chance of your scores being compromised; you may be offered a retake at no additional cost. </p>

<p>So if you think you did well, shrug it off. If you think you BOMBED it, I’d say it’d be in your best interest to report the proctor.</p>