Still waiting for CASH to update?

<p>I called the financial aid office today because I had sent in the additional documentation they requested before they could process my D's financial aid package two weeks ago, but it was still not showing up in the system.</p>

<p>It turns out that the IRS Data Retrieval Tool, which I used for her income tax information, wasn't captured by the OSFS system. The person I spoke with told me that it had been a problem for other people, too. So, she had to do something manually to get it to show it was received, then forwarded it on to another department for processing.</p>

<p>Just thought I would share this info in case anyone else is waiting for their CASH page to update because of the same reason.</p>

<p>Oh, and she also said the delay should have no impact on my D's package since it was submitted by the priority deadline. </p>

<p>Now to wait some more.</p>

<p>It has been 3+ weeks since I sent them the verification! =/</p>

<p>The verification process is suppose to take up to 3 weeks at the most maybe since they are in a rush trying to send out aid packages before May 1 they are delayed</p>