<p>“It was a glitch in the technology and nothing that UD could control. Let’s stop blaming UD for something they could not control and stop having the media say “UD ripped up these admissions right in their faces” just to sell their stories. UD never ripped up those admissions because those students were not admitted in the first place”</p>
<p>It was a mistake in the code, human error, UD has now admitted this much. Stop blaming this on a phantom glitch. Also, this type of painful event could have been avoided by delaying the web change for a few days to ensure that the kids would have their letters first. Clearly UD was eager to have this page available to new accepts as soon as possible, so can you really blame the students for the same level of eagerness?</p>
<p>While you are technically correct that these students were never admitted, for a couple of days they were led to believe they were admitted. That the false admission notice was electronic and a mistake does not make the analogy invalid. For these kids, who trusted their my blue hen pages, and the admission notice, then saw their acceptance vanish, it was an electronic version of having their admittance letter shredded before their eyes.</p>
<p>You can still hold the position that UD need only apologize, but remember that this is not only about dashed hopes and dreams, that was going to happen when the letters arrived anyway, it is about the embarrassment and pain of telling family and friends UD offered admission, then having to report that they did not.</p>
<p>That said, this put UD in a tough position as well. I think their latest promise, to first review these students’ applications when they begin to pull from the wait list is a fair decision. It should be remembered that every year schools reject students who turn out to fine candidates and accept students who do not. If this were not true you would not have ‘rejects’ fairing well and later transferring to their first choice (or deciding to remain at the school that saw promise in them), nor would you have academic probation and kids dropping out. The process is not perfect and most schools admit as much. So taking a second look and honoring what was offered, even in error, if they can, seems a fair solution to a situation that does not have a pure, fair answer. </p>
<p>Life is messy, but we can all strive to do the BEST we can when a mistake occurs. It is really how we handle mistakes, not if we make them, that is the best judge of our character.</p>