U Del PR release on Admissions screw up

<p>UDEL15-looks like their not blaming the 11 kids who went "messin with them links prematurely" like they did before cuz they mention that we lucky admits were DUMB ENOUGH to think the Congrats message with r name on it was the real deal 2!!!!</p>

<p>Admissions</a> website mistakenly congratulates 61 applicants : University of Delaware</p>

<p>What you wrote was immature.</p>

<p>So do we know how they’re remedying the situation?</p>

<p>I was wondering if they were going to go public with an announcement. As a former Blue Hen mom, I don’t like the way they handled this error. They should admit everyone since it’s not that many students. At the very least they should receive their application fee back as a small token from the university.</p>

<p>What me immature? I was just trying to point out the obvious toning down of the origianl CC statement. This one here seems a bit less “accusatory” </p>

<p>Don’t know what exactly happened to glitch 11. If they got admitted they’d be smart not to post it here! </p>

<p>Ahhhhh that’s nice Mattmoose. Didn’t think of an app refund, that would be kinda nice 2 do!</p>

<p>It sounds like those that signed up for the event received a personal phone call/apology but no change in their decisions. At least one of the posters on another thread about this was in the group so maybe they will chime in.</p>

<p>I can’t believe they didn’t get an offer. If they got one they’d have to make nice, they seem a bit inactive. U would think they’d be all over the video of the smiling adcom dude. I don’t blame them. At least the waitlisted kids?
I think those 11 (12) received calls but even though they know the folks who opened the link, they pretty much had to wait 4b the lil envelope & then they called UD. Anyone get an unsolicited personal phone call who didn’t RSVP but opened the link. WITHOUT emailing, calling texting UD admissions first? But then there might have been hundreds and hundreds who saw it, and didn;t open it, but read these posts and knew link=admission. The first few hours I had the exact screen as the glitch kids. I didn;t qualify for merit or aid and no way was getting any honors. Several hours after that orientaion link I think I had a FB page link and a checklist. I pecked around them all when they popped up. Every school I applied to had some pre-website acceptance (non acceptance) info. People who say that the kids had no reason 2 get excited are disingenuous. Every school, every decsion day update, I got totally stoked! Some big envelopes didn’t arrive 4 more than a week! Buddy at school said the satellite vans were on campus today. It’ll pass soon enough,some other glitch will replace it. Doesn’t matter if the info is mailed, emailed or posted on a web page, these things happen all the time. its not the tecnology, its the people behind the technology.</p>

<p>I’d draw a distinction between the students on the waiting list, vs. others. If the university had decided to not offer a waiting list spot to a student, I don’t believe a tech qlitch by itself should change the decision.</p>

<p>Makes you wonder about the whole admissions process - how many waitlisted applicants should really be on the admitted list.
With the enormous amount of applicationsthis year, how many may have fallen through the cracks???</p>

<p>The university of delaware answer is “woops” we had a computer glitch " Sorry !
Telling a 17 year old that she is admitted on a friday night on the web and on the following Sunday she recieves an email that a problem took place they will call her on monday.
This was a horrible experience for my daughter and my family. Delaware should be real proud of what they did.</p>

<p>wrong ! at first it was only 11 kids that were misinformed. now its over 60. keep in mind all these kids were accepted on line. the college messed up. all the rejected kids should have been put on the waiting list just to make the let down easier for the kids.</p>

<p>My child was affected too. I have a problem with Lou Hirsh saying that he felt bad that a computer “blunder” caused pain to these children. Computers do not act on their own; they may perhaps do things unintended by programmers but it is still the programmers (ie humans) who are at fault. This shouldn’t be blamed on computers. Why not just say “We did not do a good job in this area and we are sorry”?</p>

<p>Also, the phone call to my child was a waste. It was awkward and only made her feel worse. Why did they feel the need to tell her in person she was rejected on the same day she would receive her letter? I don’t understand this.</p>

<p>^^totally agree; the entire group affected should have been placed on the waitlist…outright rejection is just cruel after this huge error…</p>

<p>I think a phone call to the director of admissions is in order for those who were adversely affected and actually care about this…if for nothing else, then to vent to a person in charge…</p>

<p>Like others on CC, we had a similar situation a number of years back (not a computer glitch, an admissions officer glitch) but daughter was waitlisted in that instance…(admissions officer spoke before decision was finalized)…</p>

<p>Deleted by poster</p>

<p>HEY WHAT ABOUT THIS LINE “and are working with each family individually on an appropriate resolution.” </p>

<p>freshman call and tell em that ur “appropriate resolution” is admission. Then when they ask u tell em to stuff it (its the point of the matter) </p>

<p>It seems like UD’s idea of an “appropriate resolution” is blame it on HAL the genius independent, free thinking computer there a UD?
Its too bad no press wrote the story from the angle of 1 of these kidz. All the press clippings r of Lou’s sound bytes. And it s working! The articles say “computer admits students, university does not.” THAT SAYS IT ALL. COMPUTER=BAD UNIVERSITY=Gooooood! And it seems to work cuz even a few smart cc people are like 'it was a mmmmmmmisssssssstake made by the comppppppputer. WHy are you mad at Delaware admisssssssions?"</p>

<p>I understand the hard feelings, sadness, and anger over what happened. Something happened with the technology that was an unfortunate mistake. The bottom line is the University of Delaware does not have the capacity to admit all of the students that had this problem. Since they promise to guarantee all 4 years of housing, they simply cannot fulfill this promise if they admit all of these students.</p>

<p>The bottom line is some of these kids were denied outright and were not judged to fit the University of Delaware. I am not trying to stand up for what happened, it is truly a dream crusher and unfortunate. If UD placed all of these kids on the waitlist, they may be ruining the chance of others who were actually waitlisted to begin with.</p>

<p>What happened was unfortunate, but these families deserve their time to grieve, but they need to also move on. Just because the website said “Congratulations” does not change the fact that that student was denied and whether or not they attempted to sign up for the Decision Day does not change the fact that they were rejected or waitlisted. It seems we are arguing over the fact that this happened, when in reality the decision didn’t actually change, that student was still denied or waitlisted.</p>

<p>It was a glitch in the technology and nothing that UD could control. Let’s stop blaming UD for something they could not control and stop having the media say “UD ripped up these admissions right in their faces” just to sell their stories. UD never ripped up those admissions because those students were not admitted in the first place</p>

<p>[U&lt;/a&gt;. of Delaware, Citing Computer Glitch, Rescinds 61 Acceptances - NYTimes.com](<a href=“http://thechoice.blogs.nytimes.com/2011/03/16/delaware/]U”>U. of Delaware, Citing Computer Glitch, Rescinds 61 Acceptances - The New York Times)</p>

<p>Another response today and it mentions CC quite a bit.</p>

<p>“It was a glitch in the technology and nothing that UD could control. Let’s stop blaming UD for something they could not control and stop having the media say “UD ripped up these admissions right in their faces” just to sell their stories. UD never ripped up those admissions because those students were not admitted in the first place”</p>

<p>It was a mistake in the code, human error, UD has now admitted this much. Stop blaming this on a phantom glitch. Also, this type of painful event could have been avoided by delaying the web change for a few days to ensure that the kids would have their letters first. Clearly UD was eager to have this page available to new accepts as soon as possible, so can you really blame the students for the same level of eagerness?</p>

<p>While you are technically correct that these students were never admitted, for a couple of days they were led to believe they were admitted. That the false admission notice was electronic and a mistake does not make the analogy invalid. For these kids, who trusted their my blue hen pages, and the admission notice, then saw their acceptance vanish, it was an electronic version of having their admittance letter shredded before their eyes.</p>

<p>You can still hold the position that UD need only apologize, but remember that this is not only about dashed hopes and dreams, that was going to happen when the letters arrived anyway, it is about the embarrassment and pain of telling family and friends UD offered admission, then having to report that they did not.</p>

<p>That said, this put UD in a tough position as well. I think their latest promise, to first review these students’ applications when they begin to pull from the wait list is a fair decision. It should be remembered that every year schools reject students who turn out to fine candidates and accept students who do not. If this were not true you would not have ‘rejects’ fairing well and later transferring to their first choice (or deciding to remain at the school that saw promise in them), nor would you have academic probation and kids dropping out. The process is not perfect and most schools admit as much. So taking a second look and honoring what was offered, even in error, if they can, seems a fair solution to a situation that does not have a pure, fair answer. </p>

<p>Life is messy, but we can all strive to do the BEST we can when a mistake occurs. It is really how we handle mistakes, not if we make them, that is the best judge of our character.</p>

<p>“UDEL15-looks like their not blaming the 11 kids who went “messin with them links prematurely””</p>

<p>Yes! Nice change! Part of that ‘how we handle mistakes’ thing. It seems they realized the first response was less than ideal and that just admitting they made a mistake was the higher road.</p>