UC Payment Issues - Please help!

Applying to College
1

<p>Hello CC!
So there has just been a huge mistake. When I was checking out my UC application submission, I had to input my credit card information. I had to do this twice because each time I apparently failed the "Address Verification" checkpoint. So when I entered the page where I inputted my information the third time, before I even put in my information, a pop-out told me of an "Error" and I was forced to sign out. Once I signed back in, I could not go back to the checkout page and I was forced to go to a page where I explained what went wrong during the payment transaction. So I submitted my UC application without technically paying. However, on my UC "Fees and Payments" page, it says I have a pending "Credit Card Payment" of 140, despite not actually paying. </p>

<p>Has anyone else experienced this type of problem, and how can I fix it? I know that the website says to please wait 2-3 days for checking the status of the payment, but I want to make absolutely sure! Is there anyway I can just pay the application fee through some other means? </p>

2

<p>I’m in the same boat. </p>

<p>I pressed a delete key on the cc payment form and inadvertently submitted it w/out providing my payment info. I’m now in the same spot. Telephone support says that business hours are 10-6 M-F; got an autoresponse from email that points to generic pages. I suspect it can be worked out but would like some piece of mind…</p>

3

<p>I’m having the same issue!</p>

4

<p>Waited on the phone to talk to UC helpdesk for an hour. They tell me:
-They do not accept payment over the phone (for security purposes).
-As long as you have received the email containing an Application ID you know that their system has received the application.
-You have ten days from submission until they need the payment to be completed/processed.</p>

<p>So the action is to wait 2 or 3 days until the UC website refreshes. At that point, the “pending” status of the payment will be updated and you can edit it. </p>

5

<p>@gmuellerc‌ Thank you!! :slight_smile: </p>