What Happens When You Call the College Board...

<p>Well, I didn't get any sleep last night. And I guess I won't tonight either because I didn't get my SAT scores like I was supposed to. And I need them before Thursday (just getting them today is pushing it) for a scholarship deadline at one of the schools I am definitely considering. (It is, in fact, my safety school, a school that I will most likely get a full scholarship to, and if I don't get it and I also don't get scholarships to my reach schools, I'm going to be in a real mess.)</p>

<p>So I called the College Board. I was first connected to some guy (or girl?) who had a very heavy accent. I couldn't tell what country, but it sounded perhaps Chinese or something. I very calmly told them my situation, and all they could tell me was that I would "be contacted in 3 to 5 business days." I told him I didn't have 3 to 5 business days. He told me sorry, ma'am, but that's all I can do, ma'am. Ma'am ma'am ma'am. I believe he said that about 50 times. And then he hung up.</p>

<p>So I called again. And this time I found out that my scores were being rescored. I asked if I could find out why, so they put on hold, I listened to some obnoxious jazz music, and then was connected to somebody else who told me the same thing- I don't know. Nobody there seems to know anything. They told me they would send some sort of...now I can't even think of the word, but it started with an "e"...to the "higher-up" people so they could "investigate" what's going on with my scores. </p>

<p>Um, if they're holding my scores, shouldn't they already know the reason?</p>

<p>I then had to hang up, so I called AGAIN. This time I told them I would not hang up until I got my scores. They said all they could do was electronically contact the "higher-up" people, and that they would put me at the highest priority possible. That means 1-3 BUSINESS DAYS. Tuesday. I told them again that I didn't have 1-3 business days and that I did not pay them 50 dollars for my whole college admissions to be jeopardized after I've spent the past 3 years working my butt off. I asked them why they couldn't just call the "higher-up" people, and get this-</p>

<p>They don't have telephone numbers.</p>

<p>No telephone numbers. Really? They honestly expect me to believe that? After an hour and half, I finally gave up and tried to call the college I need to send the scores to. Sadly, their offices closed while I was on the phone with the incompetent College Board people. </p>

<p>This is why I'm glad I never have to take the SAT again. These people obviously have no clue what they're doing.</p>