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<p>I don’t think this is too absurd. The retail store I worked at encouraged customer service associates to always give the customer the coupon discount, even if it was weeks or months expired. And you could do that at the computer without manager approval. Customers become intolerably irate when you don’t accept their coupons.</p>
<p>^ the problem with that is, like I said, our salaries were based on if we met our sales goals per hour. That was hard enough to do in a recession when nobody was wanting to come to our store anyway. It was hard enough when we had different coupons every day or every weekend. It was especially hard when customers wanted to use these ridiculous coupons that expired a long time ago on top of everything they’re using now. So yeah, I’d be pretty mad if someone walked in during the middle of the weekend with a 50% off coupon that expired a few weeks ago and wanted to use it. I would have no hope of meeting those sales goals that day, which would really hurt me in the end.</p>
<p>So I closed at Urban Outfitters today, right? Well, we close at 6 on Sundays…and people were still coming into the store at like, 5 of! There were people still in the store til about 20 after…even though my manager turned off the music AND the lights! I mean, seriously? The music is off, the lights are off…Do you honestly think we’re still open? STOP SHOPPING AND LEAVE!</p>
<p>^ Lol! I love it when we’d start turning the lights off and people are still just wondering around…</p>
<p>Guys, keep the customer horror stories coming, they’re too funny! :p</p>
<p>this is the only thread where I’ve actually felt a friendly connection with people on CC, as opposed to being freaked out by overly argumentative anal folks :P</p>
<p>(not that that describes any of us here…;))</p>
<p>so many customers where I work are probably ivy-educated, masters-or-better-holding people…</p>
<p>…and yet so many of them have the common sense of a squirrel</p>
<p>I’m a hostess at a local restaurant/dessertery, and I’ve found that a lot of people tend to not complain directly to their server, but choose to wait and complain to me as I check them out. I am required to ask if everything was enjoyable; I do NOT actually care, nor do I have control over how your pancakes were cooked. Plus, we also do to-go orders and bakery stuff and don’t get tip shares :(</p>
<p>We also have a patio, and I tend to get soooo many dumb questions involving that. It was about 98 degress yesterday, and a chick came in around 12:15, (after walking through the patio to get in the front door mind you,) and actually asked if we had any shady tables on the patio. I was like, “Well, you see when it’s 12 in the afternoon, the sun is directly above us in the sky. And that means very little shadows are created. So NO! There is no shade dummy!” </p>
<p>We also don’t do patio service on weekends because we get too busy inside. I told this one woman that, and explain that it was because we weren’t staffed to handle the patio at the time. So we’re on a 30 minute wait at this point, and her solution is to just ask me to get her and a friend three slices of cake and coffee to go, so they can sit on the patio themselves. Oh, but then she needed a tray to carry out all her stuff. But then she couldn’t carry the tray because it was too heavy, so of course I got to do it. And then she came in repeatedly for re-fills-- all from me, the hostess who is trying to seat people inside! Basically I served her on the patio. Tip? Of course not.</p>
<p>Gosh, this was long but it felt good to rant! And I didn’t even get started on fatties who want me to cut “bigger” pieces from the middle of a cake. Yay for working a total of 26 hours this past weekend!</p>
<p>I’m a cashier at a privately owned grocery store in my hometown (which is in the middle of nowhere). We got new credit card machines almost two years ago, and customers still can’t use them. Yesterday, a guy came in and argued with me for 5 minutes because I told him that the second button on the right was the credit option, not the third (that’s EBT). He insisted I was wrong though, because, you know, I don’t know how to run these things when I have to explain it to every customer (they aren’t at all confusing, that’s the sad part). So finally, I said “okay, can you press the credit button now?” and guess what? He pushed the third one again and smirked at me in triumph while the payment didn’t go through. He was a little angry when I replied, “Well, sir, that’s still the wrong button, it didn’t magically change.” Hehehe it was great.
This is only one example of how stupid people are when they shop places. I’m sorry, there’s no excuse to be like that. I go grocery shopping all the time, and I have no trouble understanding every sale sign, swiping my card, and even being <em>gasp!</em> polite to the employees. It’s disgusting that no one can even say please anymore.</p>
<p>I used to work at an apple orchard that had a donut shop. How it worked was we prepared the donuts in a small room off the main building, and people would come up to the windows of the room to buy their donuts. Above the windows, there was a huge sign (at least a few feet long by a few feet wide, readable from far away) that had all the flavors we offered. I cannot tell you how often people would get up to the window and ask us, “What kind of donuts do you have?”</p>
<p>What’s more, the lines for donuts were often very long, so customers would wait in line for 15 to 30 minutes. In that whole stretch of time, standing in line with nothing to do, they don’t notice the huge sign in right in front of them above the windows that had all the flavors on it?</p>
<p>-I don’t think it’s weird to want a water and some other drink. Maybe I’m trying to be healthy, but I still want something sweet, so I’ll let myself have one lemonade and then drink water the rest of the time.
-I thought 15% was a standard tip…
-“As wonderful as water is for you, please order something bigger as your entree as compensation. Our computers calculate how much we’re selling per person, and water seriously brings it down.”
-When I go out to eat, I order what I want that I can pay for. I’m not trying to get you in trouble by spending less, but I’m not going to go out of my way to buy food I don’t want to make up for ordering the beverage I want.
-The coupons are there so I can use them. I’m fine with tipping on the original ticket, but I shouldn’t have to “make up for” using a coupon. Sometimes the only reason I buy things at all is because I have a coupon or they’re on sale.</p>
<p>I’m not denying that being a waitress is a tough job; I know it is, and I know waitresses get a lot of crap for things that aren’t their fault. Still, some of these complaints are just a bit unreasonable, imo…</p>
<p>Here’s a funny website with stupid customer stories: [Not</a> Always Right | Funny & Stupid Customer Quotes](<a href=“http://notalwaysright.com/]Not”>http://notalwaysright.com/)</p>
<p>lmao i work at a retail store that shall not be named. last week i had to cashier for the day and this old lady attempts to pay for her stuff with a debit card. shes using the the card reader with a touch screen keypad to enter her pin number (old people suck with touch screens…) and she kept putting it in wrong and was getting mad at ME for it LOL!!! i was about to ask her for her pin and just enter it for her lol lol… she finally got it right and when i said ‘heres ur receipt have a nice day’ she took it and started mocking my voice in a childish tone as she left…</p>
<p>how can an old person act so childish?</p>
<p>i like pushing the shopping carts better… they dont complain to me when i push them lol</p>
<p>i totally agree with siemprecuriosa. i understand how tough it may be to be a waitress, but honestly, karabee’s post looks ridiculous to me, for the most part. water + soda, seriously, whats wrong with that?! and if i go to a <em>restaurant</em> to have baked potatoes, that just probably means im too lazy to cook it myself and am willing to pay x times more for it cooked by a chef…</p>
<p>Yesterday I had a girl and her mom come in. All of our cosmetics are buy one, get the second 50% off and the 50% takes up probably 3/4 of this sign, not to mention I told her that this was the promotion. Well lo and behold, they came up with 4 cosmetics, I rang them in with the promotion, and this 12 year old girl was telling me that the total should be $14, not around $20. She claimed that the sign said that they’re buy one get one, and I said “no, see the big 50%? They’re buy one get one 50% off.” She still looked confused until I said “That means half price”. She and her mom got all huffy at me 
I hate when customers assume they know the promotions bettter than I do when I spend 30+ hours a week staring at those same exact signs/am the one putting up those signs. Trust me, I know. Also, I hate when somebody brings up a random item and asks if it is on sale, like we just have surprise sale items. Also, when i was doing a return today and asked the girl her state, she said USA. multiple times.</p>
<p>Honestly, I think food services is basically the WORST industry to work in… I can relate to SO many of these from working at Panda Express ^^</p>
<p>
This.</p>
<p>I worked at Burger King and I HATE it when customer’s really go to town on the whole “Have it your way” thing.</p>
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<p>Okay honestly, I’ve already said this earlier. It’s fine when one person does it, or two people, but when I have to carry TWENTY drinks to a table of 10, that’s not right. Trays of drinks are already heavy enough when you have 7+ on there, but you can’t physically fit more than 8 on a tray, which means I have to take 3 trips back to the kitchen to fulfill everyone’s orders. That’s a few more minutes that I could use greeting another table, getting their drinks, refilling YOUR bread basket/silverware/whatever, etc. Then I get in trouble for taking too long on drinks, both from my manager and the table itself.</p>
<p>I’m just saying, I’m not the only one that complains about this.</p>
<p>Waitress, part-time summer job at a Restaurant:</p>
<ul>
<li>When customers act as if they are the only customers there, and want whatever they want A.S.A.P. even when there were previous customers there and waiting.</li>
<li>When customers receive FREE food (the restaurant I worked at gave free tempuras sometimes to customers who’s made a large order, or are a regular, etc), and then COMPLAIN about it. Most ironically, this customer knew the owner’s wife quite well and whenever she went out to eat here, she would call the owner’s wife and COMPLAIN about everything–how bad the service was (and right up to the waitresses face too!), how the free tempura came out uncrispy/cold (when it was a busy day that day, and there were several tempuras readily made), etc. This same group ate over 200$ worth of food and only gave a tip of $10 asking, “This is enough, right?” implying that our service was horrible. It was absolutely ridiculous. They had expected their order(s) to be taken first when there was another table that arrived earlier! And yes, these customers don’t say ‘Thank you’.</li>
</ul>
<p>I’ve enjoyed reading a compilation similar to the one with stupid customer quotes, but focused only on one man’s experiences as a waiter. He actually wrote a book off of the blog that he writes, and makes enough money off of the book to quit waiting tables lol. It’s called [url=<a href=“http://waiterrant.net/]WaiterRant[/url”>http://waiterrant.net/]WaiterRant[/url</a>]; I would suggest to skip to some of the older entries since the newer stuff is all about his post-waiter life.</p>
<p>[Not</a> Always Right | Funny & Stupid Customer Quotes](<a href=“http://notalwaysright.com/]Not”>http://notalwaysright.com/)</p>
<p>Oh God I used to work at a snack shop at a park during Little League season and we’d have parents throwing the younger siblings of the kids playing baseball to us with half the money they needed to buy something, the parents of the kids yelling at us because we didn’t offer any value meals, and random teens hanging out at the park hitting on us. I felt so bad for the little kids though, because they’d have like $1 to get something that cost $1.25 and they’d just stare at me when I told them that they needed to ask Mommy or Daddy for another quarter so I just gave in half the time. Then this one four-year old payed for her ice cream in pennies during a really busy time and the adults actually YELLED at her. I don’t care how much you want your freaking hot dog, leave the kid alone. </p>
<p>Oh and the best part? My manager was a nine-year old. I kid you not. She was the daughter of the president of the League.</p>