“For example, if you submitted your CSS on the 1st of jan, but submitted the tax docs let’s say on the 19th of jan the IDOC second record would pop up in that case.”
Our IDOC record second round shows up but it is a day after the CSS profile was downloaded (10/20/22 and 10/21/22). We have 15 documents on our list - all varying dates through January and February. IDOC requests on Jan 8th and 9th. None of this makes any sense, and I think its just stressing everyone out to say you know for sure…
yeah i have the missing buttons too, but the logout button is on a different side, i seriously dont think these portals mean anything lol, could just be buggy when they’re loading all decisions