I am new to CC. To be honest, I joined in desperation. My son took the 2016 PSAT in Oct with his Jr. year class, but it seems like he is the only one whose score has been lost. Contacted College Board numerous times, but got the run around (e.g. is he sure that he took the PSAT…did he confuse it with the SAT or the SAT II - as if he cannot get witnesses from his school???). They also suggest that he prep with Khan Academy for the SAT (why??? I don’t know - he took the SAT already). Now they told him to contact the National Merit Program to see if he can qualify another way. This whole thing just seems ridiculous to me. So I want to see what other people’s experiences have been and if they found a solution. Thank you in advance!
Has he been to see the school counselor yet? Seems to me that is the person who needs to intervene on your behalf. Surely the school has a record of him having paid the fee, etc…becasue the PSAT is done through the school.
The school counselor says that he also does not have it. So CB told him to contact them to get the access code. Feels a bit like we are going around in circles. If the counselor needs to contact CB for the access code, doesn’t it mean they have it in a system somewhere? If they don’t, why wait for the counselor to contact them? As an organization that administers these tests, and for such an important one (PSAT/NMSQT for juniors), I guess I was expecting the CB to take a more active role is figuring this whole mess out. But the impression I am getting is that it is up to the test taker to figure out the next steps to remedy the situation.
That sucks. I hope things work out for you.
If it is National Merit you are concerned about, do contact them. There is an alternate entry method for those who miss the PSAT and you may be able to do that, but if so, there is a March 1 deadline.
Thank you so much for this information. I will definitely have my son do this. Thanks again!!
Exactly the same thing happened to my child. Got the same runaround (access code, counselor contact etc.) still no score. CB had been no help at all.